Extra Space Storage

Name: Extra Space Storage
Address: 12015 Flatlands Ave, Brooklyn, NY, 11207, US
Telephone: (718) 251-7867
Rating: 4.9

4.9

Self Storage
Brooklyn, NY

About this business

Consumer Services Self Storage

Location details

12015 Flatlands Ave, Brooklyn, NY, 11207, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 7:00 p.m.
Tue	08:00 a.m. to 7:00 p.m.
Wed	08:00 a.m. to 7:00 p.m.
Thu	08:00 a.m. to 7:00 p.m.
Fri	08:00 a.m. to 7:00 p.m.
Sat	08:00 a.m. to 7:00 p.m.
Sun	10:00 a.m. to 4:00 p.m.

4.91,517 reviews

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K M.

3 years ago

Decided to try Extra Storage Space out for the first time and the service was EXCELLENT! I would highly recommend for anyone looking for a storage space.

Business response:

Thanks for the kind words, K! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (718) 251-7867 if you need anything.

Jason R.

3 years ago

Aisha was an excellent rep and showed me the right unit for my last minute move. Loved her energy and her kindness. Definitely will recommend to this company! The manager, Stacy was great too!!

Business response:

Thanks for the kind words, Jason! We're glad Aisha was excellent. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (718) 251-7867 if you need anything.

Basha The W.

3 years ago

This storage place is the best place ever. The rep was so nice, patient, and friendly. She listen to my problems and gave me the best storage unit that worked with my budget. I love this places and recommend others to come.

Business response:

Thanks for recommending us, Basha The. We're committed to being your go-to stop for all your local storage needs! We're glad the rep was so nice, patient, and friendly. As always, give us a call at 888-storage if you need anything.

Janíce C.

3 years ago

Efficient and clean storage.

Business response:

Hi Janíce, thank you for your review! We're so happy to hear that your experience with the cleanliness of the storage has been positive! Stop by our office if you need assistance or have any questions.

Tajma O.

3 years ago

Aisha (Flatland Ave location) was so great and helpful with setting up my unit. She showed me my different options in units and run down of the the extra fees like insurance. It was a pleasure working with her.

Business response:

Hello, Tajma. Thank you for the 5-star review! We're so happy Aisha could help. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

Fafane C.

3 years ago

I just want to say Aisha have a great customer skills. She was very details with the information and energy was everything.

Business response:

Thanks for the positive review, Fafane! We are glad you had a great experience with Aisha. Please stop by the office or reach out to us at 888-storage if you have any questions!

Lancelot B.

3 years ago

Have been a customer for many years and the service and staff has always been excellent. I have no complaints other than the price of the unit. Keep up the great work guys.

Business response:

Hi, Lancelot ! Thanks for being a loyal customer, it means a lot to our team. Please call (718) 251-7867 if you have any questions about your rental.

Isaac R.

3 years ago

This is my first time using storage and the experience was very good. From a clean location. To very good customer service. Demitri Reyes the assistant store manager assisted me with getting my store space. He was very nice and knowledgeable. Also was greeted by Stacy Blackman with a smile and answered the questions I had. Over all it was a great experience and I would recommend this location and company to anyone who is looking for a storage space.

Business response:

Thanks for the kind words, Isaac! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Demitri and Stacy reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (718) 251-7867 if you need anything.

Megan C.

3 years ago

Dimitri and Stacy were enthusiastic and helpful with our reservation. Very professional individuals!

Business response:

Hi Megan, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Dimitri and Stacy! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.