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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 12015 Flatlands Ave in Brooklyn, NY today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, on site manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take ... read more

Location details

12015 Flatlands Ave, Brooklyn, NY, 11207, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.91,071 reviews
5
1,003
4
41
3
7
2
0
1
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20 reviews have no rating
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Safari J.'s profile image
Safari J. 
on Birdeye

a year ago

Very helpful and patient 

Business response:

Thank you for the kind review, Safari. We're glad our team was patient and able to help! Our team is here to serve you, so give us a call at (718) 251-7867 if you need any future assistance.  

Jivonta L.'s profile image
Jivonta L. 
on Birdeye

a year ago

Amazing fun staff. Very helpful  

Business response:

Thank you for the review, Jivonta! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Feel free to reach out at any time at 888-storage. 

Pat H.'s profile image
Pat H. 
on Birdeye

a year ago

Stacy manager was great and informative. Great rates as well.  

Business response:

Thanks for the positive feedback, Pat! We are glad you had a great experience with Stacy. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.  

annette t.'s profile image
annette t. 
on Birdeye

2 years ago

The entire experience was heart warming. I was assured that I was choosing the right storage because of the interaction with the employee who assisted me. 

Business response:

Wow! Thanks for the kind words, Annette. We are so happy to hear that you had a heartwarming experience with our team. Don't hesitate to call us at 888-storage if you need assistance. 

Annette T.'s profile image
Annette T. 
on Birdeye

2 years ago

Great experience from start to finish. Daniel represented the company well. His patience and explanation of the rental process was exemplary. He was very pleasant and did not get tired of the questions ask, he answered with courtesy and respect  

Business response:

Annette, we are so happy to hear that Daniel could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future. 

June W.'s profile image
June W. 
on Birdeye

2 years ago

FRIENDLY RESPECTFUL AND HELPFUL EMPOLYEES. FACILITY IS CLEAN AND SMELLS LIKE IT. (I'VE EXPERIENCED ISSUES CONCERNING ODORS IN OTHER STORAGES) HELPFUL SUGGESTIONS /ECONOMICAL/SAVE MONEY (CRAZY RIGHT ?) OVERALL AWESOME EXPERIENCE. LOVE THEM. 

Wendy M.'s profile image
Wendy M. 
on Birdeye

3 years ago

They have Great customer service skills and I was impressed to how clean it was 

Andre E.'s profile image
Andre E. 
on Birdeye

3 years ago

Very clean, accessible and great service from the employees 

Wendy M.'s profile image
Wendy M. 
on Birdeye

3 years ago

Great customer service skills 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,071 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Tuesday at 8:00 a.m.