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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 12015 Flatlands Ave in Brooklyn, NY today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, on site manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take ... read more

Location details

12015 Flatlands Ave, Brooklyn, NY, 11207, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.91,061 reviews
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993
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41
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20 reviews have no rating
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tyrone t.'s profile image
tyrone t. 
on Birdeye

3 years ago

Clean environment/friendly and helpful staff Price was reasonable ( based on the given space)  

Business response:

Hi Tyrone, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! We are so glad you are satisfied with your rental rate! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

rodney m.'s profile image
rodney m. 
on Birdeye

3 years ago

Rent With Extra space. You won't be disappointed  

Business response:

We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Rodney! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Sharita H.'s profile image
Sharita H. 
on Birdeye

3 years ago

The staff was friendly and patient  

Business response:

Hi Sharita, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by the office if you need anything.  

veanette  m.'s profile image
veanette m. 
on Birdeye

3 years ago

Friendly staff. Helpful 

Business response:

Hi Veanette, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by the office if you need anything.  

Jamel W.'s profile image
Jamel W. 
on Birdeye

3 years ago

The staff was wonderful, the place had good lighting and it was well kept. 

Business response:

We think our team is great too! Thanks for the positive review, Jamel. We pride ourselves on keeping our storage facility well lit and are thrilled to hear your experience reflects that! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Sixto M.'s profile image
Sixto M. 
on Birdeye

3 years ago

Very friendly and good customer care. 

Lisa Fairweather-Burke's profile image
Lisa Fairweather-Burke 
recommend  Recommended
3 years ago

The representative, David, was extremely helpful. He was very courteous and went above and beyond to assist my family. Very friendly service. I would definitely recommend Extra Space on Flatlands to anyone. 

Business response:

Thanks for the kind words, Lisa! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (718) 251-7867 if you need any assistance with your self storage unit.  

Shakeima C.'s profile image
Shakeima C. 
on Birdeye

3 years ago

Great place to store your stuff.Great customer service Extra space is a great place always will help u with anything u need handy changes that you may need. 

Arlene Williams's profile image
Arlene Williams 
recommend  Recommended
3 years ago

The customer service is awesome, they take the time and patience to make sure that you're satisfied and answer your questions without making you feel like you're getting on their nerves. My attendant was David and he was very professional and patient with me every step of the way, thank you David 

Business response:

Hi Arlene, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your self storage needs! Give us a call at (718) 251-7867 or stop by the office if you need anything! We're always here to answer questions or provide assistance.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,061 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 8:00 a.m.