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Extra Space Storage

4.7

About this business

Location details

135 S Campus Ave, Upland, CA, 91786, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.7734 reviews
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Jamie L.'s profile image
Jamie L. 
rating
4 months ago

Thank you Thelma for you amazing help. We appreciate you Pomona Valley Section of NCNW 

Sharmila C.'s profile image
Sharmila C. 
rating
a year ago

I received a great welcome first class service over the phone and in person by Ariana Salas/Store Manager. Received a tour on golf cart to see different units in the location and everything was clearly explained with best promotion deal offered. Took less than 7mins to get everything signed, paid, and got my gate codes with lock and keys and all the information was sent to me via email in seconds. I bet I wouldn't have received this awesome deal and fast service anywhere else. I would recommend all to call and talk with Ari... read more

Business response:

Thank you immensely for sharing your experience with us. We're thrilled to hear about the exceptional service you received from Ariana Salas, our Store Manager. It's wonderful to know that you appreciated the personalized tour, clear explanations, and efficient process. We're glad that Ariana was able to offer you the best promotion deal and complete your rental so quickly. Your recommendation means a lot to us, and we're grateful for your perfect 10/10 rating. We strive to provide outstanding customer service with a smile, ... read more

Ash G.'s profile image
Ash G. 
rating
a year ago

No issues. Very clean, no weird people on the property. Felt very safe. I would definitely recommend 

Business response:

Thank you for your review. We're glad to hear you felt safe and had no issues at our facility. 

Rudy C.'s profile image
Rudy C. 
rating
a year ago

Ariana has great costumer service she was great highly recommended this place. Renting was easy 

Business response:

We are glad to hear that Ariana provided great customer service. Thank you for sharing your experience with us. 

Andres S.'s profile image
Andres S. 
rating
a year ago

Great customer service, Ariana was very polite and informative! Showed me the storage and answered any questions I had. Would recommend this storage to anyone 

Business response:

Hello, Andres. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything! 

Sara V.'s profile image
Sara V. 
rating
a year ago

Very helpful, I was able to get my storage unit the same day with no issues and everything was very simple and easy! The representative helping me out was nice and informative as well! 

Business response:

Thanks for the awesome review, Sara! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Call us at 888-storage if you have any questions or need assistance with your rental. 

Patrice S.'s profile image
Patrice S. 
rating
a year ago

I had a good experience at Extra Space Storage with Selena she was eager to assist me with the situations I had. She went the extra mile to resolve it!! I appreciated the great effort she gave!!! She really did an excellent job today!!! Thank you so much again Selena!! 

Alexandra A.'s profile image
Alexandra A. 
rating
a year ago

I have checked out a few different storage places in the area and had the best experience here . Celina and Ariana were very friendly and able to answer my questions and concerns . I look forward to having my things put away in a safe place close to home. 

Business response:

Alexandra! We're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (909) 981-6903. 

Anissa J.'s profile image
Anissa J. 
rating
a year ago

Very clean environment. The young lady that assisted us was very kind and patient. The property was clean and quiet. the only problem was that i was quoted one price over the phone and when i got there we were charged $50 more than the quoted price. 

Business response:

Hi Anissa, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad our employee was very kind and patient. Don't hesitate to reach out at 888-STORAGE if you need anything! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 734 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.