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Extra Space Storage
- Self Storage
- Phoenix, AZ
About this business
Location details
16045 N Cave Creek Rd, Phoenix, AZ, 85032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedThe Extra Space representative, Patricia, went the extra mile to make sure I got the best ongoing rate (I chose web rate) and knew where my storage unit would be most convenient for me. She showed me the cylinder lock and how to use it…and came back to show me how to lock it and get my key out of the lock…simple fix, but she did it with a smile. Looking forward to moving the stuff that makes the cut from my larger storage unit on the west side of Phoenix to one that is more convenient and closer to where I am usually when in... read more
Business response:
Hi Peggy, thank you for recommending us. We're glad Patricia went the extra mile to make sure you got the best ongoing rate, knew where your storage unit would be most convenient for you, and showed you the cylinder lock. We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!
Recommended🥰cleAn friendly easy access and great customer service. i recommend the location at cavecreek rd and greenway!👍
Business response:
Thanks for the kind words, Angela! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (602) 698-7776 if you need anything.
RecommendedStaff is friendly and unit is clean
Business response:
Your recommendation means so much to us, Lonetta. We know our customers value clean facilities and helpful staff so we do our best to provide that! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
RecommendedThe place is clean and new. Easily accessible and very affordable. I was very impressed and it’s my first time ever renting a storage unit. I highly recommend this place.
Business response:
Thank you for recommending us, Joan! We pride ourselves on keeping our storage facility clean and are thrilled to hear your experience reflects that! At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
RecommendedThey have great communication! They were ready so quickly and very professional. I was thankful they had time to walk us through the storage units to ensure everything was how it should be. Highly recommend!
Business response:
Thanks for the kind words, Jenna! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (602) 698-7776 if you need anything.
RecommendedPete was so professional and so helpful. He listened to all my questions and gave me thoughtful feedback. When I finally made it there to drop off my stuff he walked me through everything so I was confident of the storage process. My unit was the perfect size for that extra stuff that clutters your closets (5x5). The units are clean and climate controlled.
Business response:
Hi Lisa, thank you for recommending us. We're glad Pete was so professional, helpful, and listened to all your questions. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
RecommendedI have consistently been able to talk to the managers (recently Pete) who have been very helpful in billing questions and any questions I have. If they don’t know an answer they follow up. It is a pleasure to work with them.
Business response:
Thank you for the kind words, Paul. We're glad Pete was able to help! Our team is here to serve you, so give us a call at (602) 698-7776 if you need any future assistance.
RecommendedClean, safe, easy to work with everyone!
Business response:
Thank you for your feedback, Jackie! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!
RecommendedFriendly, courteous, helpful, responsive and informative staff ! The complex and units are clean and the monthly rate is reasonable .
Business response:
Wow, thanks, Carrie! We appreciate our customers and work hard to keep the facilities clean to make sure we are exceeding your expectations! Feel free to reach out at any time at 888-storage. =
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 778 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.