Extra Space Storage

Name: Extra Space Storage
Address: 686 S Arroyo Pkwy, Pasadena, CA, 91105, US
Telephone: (626) 655-8860
Rating: 4.7

4.7

Self Storage
Pasadena, CA

About this business

Consumer Services Self Storage

Location details

686 S Arroyo Pkwy, Pasadena, CA, 91105, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.7598 reviews

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Cher C.

2 years ago

Had a wonderful experience at the Pasadena location. Gary was amazing and he did everything to assist me with finding my unit, changing it and setting up. Thank you Gary

Business response:

Thanks, Cher! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit for your storage needs. We're thrilled to hear Gary was able to provide that for you! Don't hesitate to reach out at 888-STORAGE if you need anything!

Noah W.

2 years ago

Great value for the space I rented, and JJ was so incredibly kind and accommodating. Easily some of the best service I've received from any business in Pasadena.

Business response:

Hi Noah, thank you for your review. We're glad JJ was so incredibly kind and accommodating. Give us a call at 888-STORAGE if you need any future assistance.

Yolanda S.

2 years ago

Everyone was super helpful and accommodating! JJ was awesome and everyone else I spoke to over the phone was great at the location!

Business response:

Thank you for the excellent rating, Yolanda! We're happy we were able to provide a smooth rental experience. We're always here to help at 888-storage or customerservice@extraspace.com if you have any questions or need assistance with your rental.

Ethan P.

2 years ago

Clean, convenient, cool temperatures. Some of the cracks need to be filled in the main hall but good place over all.

Viviana C.

2 years ago

This is my first time renting a storage unit and I've got to say that JJ provided me with great customer service.

Zulema B.

2 years ago

Excellent space and location but best of all is the Great service!! JJ helped me get acquainted with the facility, guided me to my unit and helped me with the hours and operations. He went above and beyond, a big plus when your business is customer driven

Business response:

Thank you for the review, Zulema! We pride ourselves on having a friendly, accommodating staff and are so happy JJ was able to assist you! Let us know if you have questions at 888-storage.

Israel M.

2 years ago

This extra space storage has to have some of the best most responsive and caring managers and workers I know. Everyone I've had contact with from the Manager Gary to JJ at the front desk has been super friendly and even remember me like if I was a regular from the beginning. This place has the cheapest rates in town while providing a safe clean place to store my things. They have even installed a new elevator lift since I started renting. Besides everything good you should expect with a storage place, this particular locatio... read more

Business response:

Israel! We're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (626) 655-8860.

Sue M.

3 years ago

First time renting at this location and was very impressed with the easy online ordering, accessibility, and the facility is clean! I had a tour with the facility manager and he was overall very kind and informative.

C. V.

3 years ago

Very professional and helpful workers here. Gary is great and always ready to help. Thank you!

Business response:

Thanks so much for the great rating, C.V. We are thrilled to know Gary was professional and helpful. Feel free to swing by your local office for any further assistance!