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Extra Space Storage
- Self Storage
- Redondo Beach, CA
About this business
Location details
3701 Inglewood Ave, Redondo Beach, CA, 90278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Moved into unit and about two weeks later, my unit was broken into. Thief had easily pried up old hinge. For whatever reason, didn't replace the hinge on my unit until after it was broken into despite telling me that the facility was making efforts to update the hinges. Police mentioned that break ins have happened before at this location.
Business response:
Hi Rachael, Thank you for leaving your review! We consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at (424) 320-2025?
Rented a storage unit over the phone with an agent. Received my check in information by email with specific instructions on how to access my unit (gate access code, how to access my unit etc). Great, sounds promising so far. Load up my car plus a UHaul and drive from San Diego up to LA with all my stuff only to find my gate access code isn't working and it's after office hours so there is no one around to help me either physically or by phone. Ok perfect. Luckily someone is exiting so I am able to get through the gate! Drive... read more
Business response:
Hi Keva, we really appreciate you taking the time to leave a review. Providing a positive experience to each of our customers is very important to us and we hope to better serve you next time you visit the office. If there is anything we can do for you in the meantime, we are here to help and can be reached at (424) 320-2025.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 743 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 8:00 a.m.