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Extra Space Storage
- Self Storage
- Glastonbury, CT
About this business
Location details
190 Oakwood Dr, Glastonbury, CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I rented a united in *********, **. And I'd highly recommend not renting from these crooks. I moved my stuff into this unit before it was purchased by "extra space" they have consistently and constantly raised my rent. They have never, not once contacted me via phone, email, or regular mail to let me know that prices would be increasing. They just continued to charge whatever they wanted each month without notification. I have never needed the size unit I'm in, but it was all that was available when I moved in 3 years ago. W... read more
This corrupt corporation needs to be put out of business. They buy all the storage facilities in the area and jack the rent up to an outrageous price. From $75 a month to $183 a month, after they purchased the place. They know most people don't want to move their stuff, and they will just pay it.They are currently being sued by New York:The Evidence of Corruption In February 2026, ************* filed a landmark lawsuit against Extra Space Storage, alleging:Predatory Price Hikes: Luring customers with low rates (e.g., $290/mo... read more
In February 2026, I rented a 10x10 storage unit from Extra Space Storage for $83 per month. After only four months, my rent was increased from $83 to $147.When I contacted the office, they told me that this was mentioned on page 9 of the rental agreement, which states that the rental terms may change with 30 days notice and that the monthly rental charge can be increased due to market conditions or for any other reason.I was also told that 10x10 units are currently around $180, so I should consider myself lucky. Honestly, th... read more
My unit rental more than doubled!! When calling the office, the customer service agent replied with, "om my god," - I asked to speak with a manager and was told they would have manager call be back- 2 hours later, nothing. I called the office bk and was told- he will call you tomorrow, hes busy.
I have had 2 storage units at extra space storage on elkhorn blvd in north highlands for over 2 yrs everything was fine until recently when i would come to my units to find new locks on them this happend a couole of times i gues the first time may have been that i didnt close the lock all the way , the next 2 times it happend i was given no explaination then the 3rd time i was told that someone broke throigh the wall in the naighboring unit . The it happend again after i closed out one unit i returned 2 days later to find a ... read more
Terrible service, ruined my items and refuse to help. Had their roof replaced over my climate controlled units, completely showered my things in rust and debris. STAY AWAY
Worst business ever...Rude employee's No answer at 1800 customer service Don't keep Customer Accounts updated with correct information.
It's a clean place. Workers are ******* issue is I've been there under a year and my Storage Rent has gone up 31/2 x from my 1st month. I know I moved in on a Special. No where on the ad did it say increase in rent after a bit of time. I knew there would be one. I never was told what the rent would be when it went normal price. 2 months after move in it went up to $155. I complained the increase was over 3 x what I'm paying. Rent doesn't increase 3 x without a warning. Went down to $85.50. Reasonable increase. Now 4 months l... read more
Storage service overall was good. The problem is they lured me in with a rate of less than $200, and just within 2 months of having spent the hundreds of dollars of moving expenses between a truck, paying a friend to help, the time it took to do all the moving work, and the storage fees themselves, one is not in a position to move again after all the work of one move within a month or two. After ONLY two months they tried to nearly double my rent; after complaining to the building manager they acquiesced to an increase of ov... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 3.2 star rating with 776 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.