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Family Care Center - Franklin

5.0

About this business

At Family Care Center, there’s no one-size-fits-all approach to mental health. We tailor our care plans to fit each person’s unique needs. Our clinicians include psychiatrists, psychologists, and licensed therapists who are ready to support you. Family Care Center offers both in-person and telehealth appointments, so you get the care you need in the format that serves you best. We also accept most insurance plans, allowing you to get the most from your personalized care plan. 

Location details

5030 Carothers Pkwy, Ste 120, Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
5.0136 reviews
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Carol S.'s profile image
Carol S. 
a week ago

My therapist is great, everyone is friendly, and the billing always seems to be correct, but their software systems are pretty annoying. The check-in system asks way too many questions and displays personal information on a public screen, then doesn’t give you a way out other than cancelling. (I’m sure there’s one specific way to do it “right” but I’ve never stumbled upon it.) 

Business response:

Hi, Carol. We are thrilled with your positive review!  

Maria Lopez F.'s profile image
Maria Lopez F. 
2 weeks ago

Ms. Taylor is extremely helpful and professional. I have enjoyed working along her side so far. 

Business response:

Hi, Maria. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Jeannine J.'s profile image
Jeannine J. 
3 weeks ago

The staff and all personnel are very welcoming even when I’m 4 hours early or have to miss a visit due to being mentally abused , he withholding my car keys. 

Business response:

Hi, Jeannine. We appreciate the kind words!  

Lorrie K.'s profile image
Lorrie K. 
3 weeks ago

Great place so far only had 1 visit 

Business response:

Hi, Lorrie. Your feedback is highly appreciated. Thank you for the review! 

Anthony K.'s profile image
Anthony K. 
3 weeks ago

Always kind and polite. Very warm welcoming place. 

Business response:

Hi, Anthony. Thank you so much for leaving us a stellar review! 

Vincent G.'s profile image
Vincent G. 
a month ago

Always Beneficial. Staff is organized and very accommodating. 

Business response:

Hi, Vincent. We are thrilled with your positive review!  

Angela C.'s profile image
Angela C. 
a month ago

I was able to quickly get an appointment. Everyone I encountered at the practice was warm, friendly, and professional. I was fortunate that I clicked with my therapist almost immediately which is 75% of the battle. I appreciate that the first thing she said was "it is so important that you are here, if I'm not the therapist for you, that's totally okay, we have a number of them here you can try until you find the right one, the important thing is not to give up. It's more important that you find the right one, it won't hurt ... read more

Business response:

Hi, Angela. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Stacy H.'s profile image
Stacy H. 
a month ago

Love Deanna and she always makes me feel lots better when we talk. 

Business response:

Hi, Stacy. We appreciate the kind words!  

Elianna W.'s profile image
Elianna W. 
a month ago

Very helpful. 

Business response:

Hi, Elianna. Your feedback is highly appreciated. Thank you for the review! 

Frequently asked questions about Family Care Center - Franklin

How is Family Care Center - Franklin rated?

Family Care Center - Franklin has a 5 star rating with 136 reviews. 

When is Family Care Center - Franklin open?

Family Care Center - Franklin is open now. It will close at 4:00 p.m.