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Family Care Center - Franklin
- Counseling & Mental Health
- Franklin, TN
About this business
At Family Care Center, there’s no one-size-fits-all approach to mental health. We tailor our care plans to fit each person’s unique needs. Our clinicians include psychiatrists, psychologists, and licensed therapists who are ready to support you. Family Care Center offers both in-person and telehealth appointments, so you get the care you need in the format that serves you best. We also accept most insurance plans, allowing you to get the most from your personalized care plan.
Location details
5030 Carothers Pkwy, Ste 120, Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Working with Alex. She inspires confidence in her advice. Gail creates an environment that helps you relax. Amy has been a great support system throughout this process.
Business response:
Hi, Susan. Thanks for taking the time to share your positive experience. We truly appreciate it!
My only problem with my experience was the idea that I needed to be clinically diagnosed with something in order for insurance to pay. I don’t like the idea of that , so will not be using Family Care Center just for that reason. The counselor was very nice.
Business response:
Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (615) 623-4637.
Karl has given insights to help with our marriage. He listens to us both and points out how we can be more respectful to each other.
Business response:
Hi, Janet. We appreciate the kind words!
Amazing as always! Deeana is like no other I have ever experienced. She really dug deep early on into all medical history before ever prescribing any meds.
Business response:
Hi, Robin. Your feedback is highly appreciated. Thank you for the review!
Great helped make appointment
Business response:
Hi, Robert. Thank you so much for leaving us a stellar review!
My therapist is great, everyone is friendly, and the billing always seems to be correct, but their software systems are pretty annoying. The check-in system asks way too many questions and displays personal information on a public screen, then doesn’t give you a way out other than cancelling. (I’m sure there’s one specific way to do it “right” but I’ve never stumbled upon it.)
Business response:
Hi, Carol. We are thrilled with your positive review!
Ms. Taylor is extremely helpful and professional. I have enjoyed working along her side so far.
Business response:
Hi, Maria. Thanks for taking the time to share your positive experience. We truly appreciate it!
The staff and all personnel are very welcoming even when I’m 4 hours early or have to miss a visit due to being mentally abused , he withholding my car keys.
Business response:
Hi, Jeannine. We appreciate the kind words!
Great place so far only had 1 visit
Business response:
Hi, Lorrie. Your feedback is highly appreciated. Thank you for the review!
Frequently asked questions about Family Care Center - Franklin
How is Family Care Center - Franklin rated?
Family Care Center - Franklin has a 5 star rating with 165 reviews.
When is Family Care Center - Franklin open?
Family Care Center - Franklin is closed now. It will open tomorrow at 8:00 a.m.