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Family Care Center - New Braunfels Clinic
- Counseling & Mental Health
- New Braunfels, TX
About this business
Location details
640 N Walnut Ave, Suite 1208, New Braunfels, TX, 78130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The front desk staff were kind and helpful. They said they would recommend better signage for finding the entrance. I enjoyed meeting the therapist and look forward to working with her.
Business response:
Hi, Romelia. We appreciate the kind words!
I had a terrific first experience. Mercedes was just as kind and professional as could be and I really appreciated her time. I’m certain I’ll be happy here! All around seemed like good folks to work with.
Business response:
Hi, Matthew. Your feedback is highly appreciated. Thank you for the review!
I am very impressed with your Doctors. I have had major problems most of my life because of abuse and have seen several doctors for help. I have rarely felt as if I was really being heard. Now I do. I would recommend this Medical Group to anyone that really needs help.
Business response:
Hi, Constance. We appreciate the kind words!
Professional and kind. Not judgmental and willing to actually help.
Business response:
Hi, Dennis. Your feedback is highly appreciated. Thank you for the review!
I had my first experience with this kind of therapy, and I feel comfortable with the therapist.
Business response:
Hi, Bernarda. Thank you so much for leaving us a stellar review!
Leslie M. is wonderful. She is a great listener. She is genuinely interested in hearing what I have to say and recap it well back to me.
Business response:
Hi, Belle. We are thrilled with your positive review!
I was pleased and enlightened with my visit with Mercedes Rodriguez, PA- C She was very helpful and understanding. The staff were helpful. It was a good visit.
Business response:
Hi, Belle. Thank you so much for leaving us a stellar review!
The staff was very helpful and attentive. Thank you.
Business response:
Hi, Dionisio. We are thrilled with your positive review!
Do not go here if you value your mental health. Mercedes R. repeatedly mismanaged my bipolar medication—causing dangerous lapses, incorrect combinations, and even suicidal ideation. Despite a stable med regimen, she only wrote 30-day scripts, forcing me into constant appointments (likely to milk insurance) and refused telehealth. This caused delays with Randolph Pharmacy, often leaving me without critical meds. This clinic is not equipped to care for patients with serious mental health needs. It’s unsafe, unprofessional, and... read more
Business response:
Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (830) 310-7338.
Frequently asked questions about Family Care Center - New Braunfels Clinic
How is Family Care Center - New Braunfels Clinic rated?
Family Care Center - New Braunfels Clinic has a 4.9 star rating with 153 reviews.
When is Family Care Center - New Braunfels Clinic open?
Family Care Center - New Braunfels Clinic is closed now. It will open on Monday at 8:00 a.m.