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Fast Pace Health Urgent Care - Bartlett, TN
- Urgent Care
- Bartlett, TN
About this business
Location details
3082 Kirby Whitten Rd, Bartlett, TN, 38134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
The Front Desk staff was friendly and efficient. She has a pleasant smile. The Provider was thorough in her examination, and listened to my concerns. She swabbed me for COVID, Flu, and Strep. I was positive for Strep. She e-scribed the antibiotic and gave me a note for work to be off 2 days. I appreciate her being professional and thorough in a time the clinics were overwhelmed with patients.
Very professional..
The nurse practitioner(Mekeilah Johnson) is horrible. She doesn’t take the time she listen to the concerns of the patients and she will misdiagnose you just to get you in and out of the clinic. I came to the clinic 2x in 3 weeks for the same symptoms and instead of her listening to what I was saying she told me she was just treat me for something that wasn’t the issue and then decided to get upset when I told her about it.
Business response:
Kiara, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
For the most part the experience was very professional. I do believe the young lady at the front office could be a little more friendly. She seem frustrated easily. Energy travels through. She needs to have a little more patience with the customers. Everyone else seemed very professional
Business response:
Robert, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Exceptional service!! Hands down!! Perfect score of 10!!!
From the time I checked in, wait time, speaking with the provider about my concerns, and d/c the experience was extraordinary! Every staff member was very friendly, polite, and professional.
Business response:
Thank you for your feedback. We're pleased to hear that our team's dedication to quality care resonated with you.
My experience at Fast Pace in Bartlett was very disappointing because of the front-desk receptionist. She was unfriendly, unwelcoming, and acted as though she did not want to be there. She spoke so quietly that it was difficult to hear her, dragged her words, rolled her eyes when I asked questions, and appeared irritated whenever assistance was needed. When she finally handed me the paperwork, she explained the sections so quickly that I could not understand what needed to be completed. When I asked her to repeat herself, sh... read more
Business response:
Reeds, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Fast pace was not fast at all very slow pace, was in and out less than five minutes for doctor to tell me I need to go to the emergency room. And they still took my co-pay and be my insurance. I’m sure terrible experience I will not be going ever again.
Business response:
Jacqui, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please submit the full details at https://checkin.fastpacehealth.com/complaint
Made an appointment, one hour after appt time, I was shown to a room. It was as if they could only see one patient at a time. Receptionist did not have a caring attitude towards people who were clearly not feeling well, patient before me was on crutches and not one medical personnel helped her exit either door in the business. As a 49 year old woman, with documented migraines, I do not ask for toradol often. The doc seemed quite reluctant to give me a non opioid medication. I do not need to follow up a w neurologist or my pc... read more
Business response:
Mary, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint
Frequently asked questions about Fast Pace Health Urgent Care - Bartlett, TN
How is Fast Pace Health Urgent Care - Bartlett, TN rated?
Fast Pace Health Urgent Care - Bartlett, TN has a 4.3 star rating with 1,560 reviews.
When is Fast Pace Health Urgent Care - Bartlett, TN open?
Fast Pace Health Urgent Care - Bartlett, TN is open now. It will close at 8:00 p.m.