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Fast Pace Health Urgent Care - Brandenburg, KY
- Urgent Care
- Brandenburg, KY
About this business
Location details
270 Bypass Rd, Brandenburg, KY, 40108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Went there recently while experiencing slurred speech, wondering about possible stroke in process and was declined any help, not even being able to have blood pressure checked. Days later received a call from somebody who told me that they would check into the episode but never heard anything from them.
Business response:
Ron, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Usually when I go I felt very comfortable. But today I don’t even think the PA told me she was a P A or Dr. or her name. Before she came in the nurse ask what I was allergic to and got my medication. She wrote it on a note pad not a computer. When the Dr/PA came in when she was going to give me a prescription she said are you allergic to any medicine. She had no laptop or computer. She should have know because the nurse already took my information. My blood pressure is never high and it was very high today . She never re... read more
Took my daughter there tonight not only was the MA rude the provider was rude an hateful !!! Will not be going back there or recommending this place !!
My appointment was Sunday at 1:42 PM. I said in the exam room 45 minutes and I was the only one there.. finally someone came in and took my vitals then they were going to do x-rays so I said another 20 or 25 minutes. Someone finally came in to do the x-rays. They did the x-rays and sent it somewhere. I’m not sure about 20 minutes later the nurse clinician or came in and told me nothing was broken, and proceeded to wrap my foot and ankle in the ace bandage not telling me what exactly was going on with my foot. I’m still in a ... read more
The service was great
They were great
Business response:
Rhonda, thank you very much for taking to time to write a review! We work hard to make sure that we are offering the best experience possible. Happy to hear we were able to help! ⭐️⭐️⭐️⭐️⭐️
Too long of a wait. There almost 3 hours. Physician assistant did not look at chart and didn’t know why we were there and she did not know both of us were there for COVID tests.
I didn’t understand why there was a paper to fill out about mental health…My appointment was 12:30, didn’t get out till 2:00…didn’t feel like they cared about me as a patient…everyone there didn’t seem very friendly!
When I arrived for check in, the front desk lady, was rude. In her words “I have to go, someone is staring at me.” As she was ending a phone call. The waiting area, was dirty, there was mud and dirt all over the floor. For my first experience there, I was not impressed.
Frequently asked questions about Fast Pace Health Urgent Care - Brandenburg, KY
How is Fast Pace Health Urgent Care - Brandenburg, KY rated?
Fast Pace Health Urgent Care - Brandenburg, KY has a 4.6 star rating with 823 reviews.
When is Fast Pace Health Urgent Care - Brandenburg, KY open?
Fast Pace Health Urgent Care - Brandenburg, KY is open now. It will close at 8:00 p.m.