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Fast Pace Health Urgent Care - Campbellsville, KY

4.5

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Location details

796 W Broadway, Campbellsville, KY, 42718, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.5858 reviews
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Elizabeth F.'s profile image
Elizabeth F. 
6 months ago

The front desk staff on my visit was very rude and unwelcoming. I came as a walk in and she tried to get me to reschedule for another day because she said they were too busy, when no one was in the lobby. She told me they may not have time for me at all, even though they were open for another 2.5 hours. I was in and out of within 20 minutes of arriving. The staff in the back was kind and efficient, but I would not return just for the fact alone the front desk staff made it an uncomfortable visit. 

Business response:

Elizabeth, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189. 

Linda C.'s profile image
Linda C. 
10 months ago

doctors are great but i have never once went and got in at my appointment time. i always have to wait 30minutes after my appointment minimum. 

Lucas J.'s profile image
Lucas J. 
a year ago

So I took my child in on a Friday he was feeling horrible. The Dr that seen us was kind of upset because my son did not want to take a strep test. She checked his throat and mouth all looked ok. His ear was hurting him and he was coughing so bad! I told her that his friend had an ear infection and an upper respiratory infection and that’s probably what my child had. Well she gave antibiotics I’m grateful for that. But the children did not have school that Friday due to bad weather coming in she asked me if I would need a not... read more

David W.'s profile image
David W. 
a year ago

Go in and my throat is so bad can’t talk feeling like crap and she said I was ready for work 

Breathany K.'s profile image
Breathany K. 
a year ago

The office was closed when I arrived with a note on the door stating they would return at 12. They did not return until 12:30. My appointment was at 12:15. The “MA” was rude and not cooperative at all. I will never return to the campbellsville office. 

Business response:

Breathany, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189. 

Alexis M.'s profile image
Alexis M. 
2 years ago

It was good, and everyone was nice, but it took a long time. i completely understand if you’re understaffed, but they looked to have had enough people. at least nurses. maybe not enough nurse practitioners, but it’s ok i suppose. 

Misty L.'s profile image
Misty L. 
2 years ago

The visit was fine but she was supposed to call me in an antibiotic Saturday morning. It is now Sunday and still no antibiotic called in and I have left several messages. 

SAVANNAH G.'s profile image
SAVANNAH G. 
2 years ago

The dr was nice and once we actually got back to see her, we didn’t have to wait long. However, I tried to get my daughter in a little after 12 and was told that there was a 48 min wait. But not to expect it to actually be 48 mins. That we should expect it to be twice that amount of time if not more. We actually didn’t get back there until almost 4pm. 

MITCHELL M.'s profile image
MITCHELL M. 
2 years ago

The Nurse Practitioner that was diagnosing me was very dedicated to getting tot he bottom of it running a few different tests and recommending a shit to help speed up recovery. I’m already feeling better after a day. 

Business response:

Mitchell, Thank you for all the stars! 🌟🌟🌟🌟🌟 

Frequently asked questions about Fast Pace Health Urgent Care - Campbellsville, KY

How is Fast Pace Health Urgent Care - Campbellsville, KY rated?

Fast Pace Health Urgent Care - Campbellsville, KY has a 4.5 star rating with 858 reviews. 

When is Fast Pace Health Urgent Care - Campbellsville, KY open?

Fast Pace Health Urgent Care - Campbellsville, KY is open now. It will close at 8:00 p.m.