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Fast Pace Health Urgent Care - Cleveland, TN
- Urgent Care
- Cleveland, TN
About this business
Location details
2976 Hunting Dr NW, Cleveland, TN, 37312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Still coughing. But services was great
Even though they were busy they were efficient and the NP was amazing!
I loved being able to complete the check-in online. It made the process go a lot more smoothly and quickly. The staff was friendly and I was able to get in and out in a decent amount of time.
Business response:
Taylor, Thank you for the recommendation and kind words! We appreciate you! :) 💫⭐️🌟✨🔆💪
Great in and out of the office quickly. Great staff very friendly and helpful. Feeling much better today Thanks
Customer service is always wonderful. Very helpful. Love the Christmas selections
The experience in the clinic was very good… Dr was helpful… I seem to understand my need… But I drove to the Walgreens to pick up my prescription and waited for over an hour because it never arrived. Then I made a call and called again, and then called again, trying to find a way because I was hurting. I finally found a phone number where I could call the doctor online that was on call… State of Tennessee… Gave me a doctor from somewhere else and she was driving home from her clinic… By that time it was another 20 minutes an... read more
Business response:
Gracie, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
I saw the PA for less than one minute. He asked what I wanted to do, not what he thought was the issue. Was in a huge hurry. Sent in a prescription. Now I receive a bill that I owe $250! The amount charged for the service received is why my family and I will no longer use Fast Pace for our medical needs.
Business response:
Richard, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
The clinic is new and immaculate. The front desk employee was not friendly or helpful to those in the waiting room, especially those having language barriers or generational barriers on how to properly sign in. She seemed frustrated at their questions. Providing paper information sheets for those patients more than likely would’ve cleared up the situation. And for everyone else using the iPad to sign in with, cleaning the iPad between uses would have been ideal. Or just providing some cleaning cloths, disposable, of course,... read more
It was so great that I may just have to come back like tomorrow at 8 am
Frequently asked questions about Fast Pace Health Urgent Care - Cleveland, TN
How is Fast Pace Health Urgent Care - Cleveland, TN rated?
Fast Pace Health Urgent Care - Cleveland, TN has a 4.6 star rating with 743 reviews.
When is Fast Pace Health Urgent Care - Cleveland, TN open?
Fast Pace Health Urgent Care - Cleveland, TN is open now. It will close at 8:00 p.m.