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Fast Pace Health Urgent Care - Corbin, KY
- Urgent Care
- Corbin, KY
About this business
Location details
521 Cumberland Gap Pkwy, #1, Corbin, KY, 40701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Child was seen on 1/6 at 2:30 for a UTI didn’t need an excuse for that day. Child had to miss school on 1/7 due to kidney pain from UTI office staff and Makayla directed they don’t give excuses for the day after appointment for UTI. Explained child’s underlying genetic condition and was denied again. I will go to my family doctor next time. The facility also had visible carpet bettles visible and was nasty.
Business response:
Aubrey, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Everyone was great
Everyone done wonderful
Business response:
Melinda, we really appreciate you taking the time to share your feedback. Our team is dedicated to ensuring the best possible experience for our patients. Thank you for the five-star rating. ⭐️⭐️⭐️⭐️⭐️
The receptionist was helpful. I had went online to another Fastpace office . And the receptionist had to fix the visit for me. Everything was quick a easy.
Everyone was helpful . And the time was quick.
Business response:
Ruth, thank you for sharing your feedback. We truly value your insights and welcome any future comments or suggestions regarding your experiences with us.
It took over an hour to be seen by a provider even though I had scheduled my 5pm appointments early that morning. I was there because of an abscessed tooth and needed antibiotics. I was called back to room 2 at 5:20, I waited there until 6:05 when the provider finally came to talk to me. Other than the extremely long wait time, my experience was good.
The nurse practitioner and medical assistant were great. The receptionist was rude and unprofessional. She was watching tv on her phone with the volume turned all the way up.
I don’t usually leave bad reviews but this is the slowest urgent care. Even with an appointment time it still takes at least an hour wait time to be seen. Seems like scheduling needs to be spread further apart if they are unable to take patients without that long of a wait time.
Staff was nice but there were kids running back n forth through the waiting room and rolling around in the floor. When you’re sick, you don’t want to sit with that. They didn’t even try to control the waiting room. Very slow service. Had to wait two hours.
Frequently asked questions about Fast Pace Health Urgent Care - Corbin, KY
How is Fast Pace Health Urgent Care - Corbin, KY rated?
Fast Pace Health Urgent Care - Corbin, KY has a 4.7 star rating with 1,438 reviews.
When is Fast Pace Health Urgent Care - Corbin, KY open?
Fast Pace Health Urgent Care - Corbin, KY is closed now. It will open at 8:00 a.m.