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Fast Pace Health Urgent Care - Corbin, KY
- Urgent Care
- Corbin, KY
About this business
Location details
521 Cumberland Gap Pkwy, #1, Corbin, KY, 40701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
My appointment was at 11:00 am and I arrived at 10:40. I sat there almost 12 before I got called back. There was only 3 people and a cricket in the lobby. They were very short staffed for a Saturday which are always busy. Days. They were super nice from reception through treatment but the wait was too long. So it’s not the staffs fault it’s management and trying to save money at the expense of other peoples time.
Waiter over an hour after scheduled an appointment for 9:55. Say in the room for an extra 30 minutes after waiting over an hour. They helped me with one issue but the other I had to go see someone else. When I called later on in the day about getting a topical ointment for my cold sore along with the pill they prescribed they said they usually prescribe just the pill. But they’ll ask. Told me they’d call me back. It’s been a day now and I don’t think they ever planned on calling me back. Slow service and not great communicat... read more
Business response:
Sydney, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
I had to wait 1 hour my appointment was At one I didn’t get seen until 2:00
Business response:
Brenda, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please submit the full details at https://checkin.fastpacehealth.com/complaint
Everyone was helpful and understanding.
Everyone done great. Everyone was very helpful. And the time getting through the visit was quick. I do like the Face Pace office.
Business response:
Ruth, Thanks for the recommendation!
Almost a Three hour wait to be seen
Business response:
Olivia, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Waited an hour after my appointment to been seen. Also, the dog walking around on the front desk is unsanitary. The dog is cute for sure, but the doctor’s office is no place for an animal.
Business response:
Charli, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
The good: Nurse and provider were very nice and thorough. The bad: Facility and restrooms were dirty. The lady at the front desk was rude and acted like everyone was bothering her, she was very unprofessional to 4 different patients I saw her interact with.
Business response:
Christopher, we are sorry to hear about your experience. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
Child was seen on 1/6 at 2:30 for a UTI didn’t need an excuse for that day. Child had to miss school on 1/7 due to kidney pain from UTI office staff and Makayla directed they don’t give excuses for the day after appointment for UTI. Explained child’s underlying genetic condition and was denied again. I will go to my family doctor next time. The facility also had visible carpet bettles visible and was nasty.
Business response:
Aubrey, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Frequently asked questions about Fast Pace Health Urgent Care - Corbin, KY
How is Fast Pace Health Urgent Care - Corbin, KY rated?
Fast Pace Health Urgent Care - Corbin, KY has a 4.7 star rating with 1,465 reviews.
When is Fast Pace Health Urgent Care - Corbin, KY open?
Fast Pace Health Urgent Care - Corbin, KY is closed now. It will open at 8:00 a.m.