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Fast Pace Health Urgent Care - Greeneville, TN
- Urgent Care
- Greeneville, TN
About this business
Location details
3430 E Andrew Johnson Hwy, Suite 1, Greeneville, TN, 37745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Staff was friendly and professional. I appreciated the ease of the online process to set an appointment and register.
Business response:
Marion, thank you for sharing your feedback. We truly value your insights and welcome any future comments or suggestions regarding your experiences with us.
The care was genuine for sure. I arrived a few minutes before closing time and they cared enough to work me in. I had a deep concern and they guided me through a way to treat it. I appreciate their honesty and integrity very much.
Business response:
Wade, Thank you for your recommendation and the kind words. We truly value and appreciate your support.
It was great!!
I was taken care well. They didn’t try to their job figuring out what my problem and asked if I agreed with his it should be treated, I really liked that.
Business response:
Margie, we really appreciate you taking the time to share your feedback. Our team is dedicated to ensuring the best possible experience for our patients. Thank you for the five-star rating. ⭐️⭐️⭐️⭐️⭐️
The wait time was outrageous for 3 people in line. Y’all should rename the company to Slow Pace The nurse who waited on me was so friendly and nice. She was blonde and very kind.
Business response:
Erin, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Had an appointment took an hour to get called back. THEN, I waited ANOTHER 30/45 minutes and STILL DIDNT SEE THE DR.!!! SO I walked out. Went to Another urgent care. as a walk in and was SEEN AND TAKEN CARE OF WITHIN AN HOUR!!! BIG DIFFERENCE. So I won’t be going to your facility anymore. AND won’t recommend your services either.
Business response:
Tony, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please submit the full details at https://checkin.fastpacehealth.com/complaint
Older people have issues with computer sign in and sign in is right at check in so sick people are congregating too close to each other. Wait times for urgent care is too long, 1.5 hours is ridiculous when you aren’t feeling well. On positive note, staff and doc were great! Summit medical group had right idea. Phone number posted outside near parking spaces, call when you arrive and tell your complaint then nurse comes out to get you when they are ready for you and take you back to a room. Less interaction with other patient... read more
Business response:
Dolly, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
The doctor was great! She was efficient and helpful. The wait to get back there was 2 hours
Business response:
Bethany, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Wasted copay and time…. He said stomach virus. No symptoms of nausea, vomiting, etc. Examined 2 patients in less than 5 minutes. Went somewhere else and had an ear infection and positive for strep.
Business response:
Ellisyn, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Frequently asked questions about Fast Pace Health Urgent Care - Greeneville, TN
How is Fast Pace Health Urgent Care - Greeneville, TN rated?
Fast Pace Health Urgent Care - Greeneville, TN has a 4.5 star rating with 1,085 reviews.
When is Fast Pace Health Urgent Care - Greeneville, TN open?
Fast Pace Health Urgent Care - Greeneville, TN is closed now. It will open at 8:00 a.m.