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Fast Pace Health Urgent Care - Greeneville, TN
- Urgent Care
- Greeneville, TN
About this business
Location details
3430 E Andrew Johnson Hwy, Suite 1, Greeneville, TN, 37745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
The care was genuine for sure. I arrived a few minutes before closing time and they cared enough to work me in. I had a deep concern and they guided me through a way to treat it. I appreciate their honesty and integrity very much.
Business response:
Wade, Thank you for your recommendation and the kind words. We truly value and appreciate your support.
Older people have issues with computer sign in and sign in is right at check in so sick people are congregating too close to each other. Wait times for urgent care is too long, 1.5 hours is ridiculous when you aren’t feeling well. On positive note, staff and doc were great! Summit medical group had right idea. Phone number posted outside near parking spaces, call when you arrive and tell your complaint then nurse comes out to get you when they are ready for you and take you back to a room. Less interaction with other patient... read more
Business response:
Dolly, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
The doctor was great! She was efficient and helpful. The wait to get back there was 2 hours
Business response:
Bethany, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Wasted copay and time…. He said stomach virus. No symptoms of nausea, vomiting, etc. Examined 2 patients in less than 5 minutes. Went somewhere else and had an ear infection and positive for strep.
Business response:
Ellisyn, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
I only come to this urgent care because you can make an appointment time. While I understand an appointment time isn’t a guaranteed time, my child seen until an hour after my appointment time. Once we waited for over an hour, got into the room and learned they didn’t even have COVID or flu tests. The MA and NP both kept relying on multiple pulse oxs that was telling them my one year olds HR was dangerously low, along with the O2 (although it was not), instead of ever attempting to take an apical HR. The NP never checked his ... read more
Business response:
Maddox, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
The WAIT was ENTIRELY TO LONG even for a clinic. The point of an appointment is one to be kept… within reason. The walk in people should be told approximately how long it would be before seen and ADHERE to it. So they can make other arrangements if wanted. ( my 50 minutes turned into 3 hours ) There should be a way to coordinate a walk-in with the online appointments. On line appointments are every 10-15 min. But what if a walk-in is there already waiting and the next on line is filled forcing the already waiting patient... read more
Business response:
Andrea, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
My experience at the Greenville TN clinic was the kindest people on earth and very helpful. Did not get a good report on bad back symptoms but I did get information that was much needed to proceed without doing even MORE damage. Wish I could have gotten better news but thankful for information!!!!
Everyone @ this facility was awesome!! They were informative helpful and so kind. I was not given good news necessarily but I was given needed information as well as MUCH needed help for pain relief!!!
Business response:
Janet, Thanks for the recommendation!
Check-in is no good I took a drug test to long to check in on tablet
Business response:
Michael, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Frequently asked questions about Fast Pace Health Urgent Care - Greeneville, TN
How is Fast Pace Health Urgent Care - Greeneville, TN rated?
Fast Pace Health Urgent Care - Greeneville, TN has a 4.6 star rating with 995 reviews.
When is Fast Pace Health Urgent Care - Greeneville, TN open?
Fast Pace Health Urgent Care - Greeneville, TN is open now. It will close at 8:00 p.m.