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Fast Pace Health Urgent Care - Lebanon, TN
- Urgent Care
- Lebanon, TN
About this business
Location details
1128 N Castle Heights Ave, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
They are terrible I will never be back
I went into the doctor’s office because I had been coughing all day and I lost my voice. The nurse came in to tell me about my blood pressure being high when I knew it would be. I was in pain in my upper back from coughing. She told me she would give me steroids but it would probably kill me if she did. Nevertheless she never touched me or checked my ears or throat. She told me she couldn’t do anything for me and that I needed to contact Janet which is my PCP. Insensitive for one but never really cared not even enough to che... read more
Was told I would have two referrals. No one contacted me in regard to that as was mentioned in office. Called back 4 days later for them to pretty much tell Me to find those doctors on my own and figure it out.
We walked in yesterday to see if my son needed stitches on his forehead. The nurse came out right away and let us go straight back so they could look at it. That was wonderful and much appreciated! They cleaned it well and said they didn’t do stitches but could glue it. The doctor came in and started to glue the spot with my son laying down. The glue was runny and started burning the cut. He began to sit up because he was getting upset. The glue ran into his eye and glued half of his left eye shut and got glue all over his ... read more
I came in with a sinus infection as I have SEVERAL times before. They have ALWAYS prescribed me the same antibiotic and I’m better in days. Now they won’t prescribe antibiotics, they gave me 3 USLESS prescriptions that I had to pay for. Won’t be back that is for sure and will never recommend. Waste of my time and money that I wont get back
NP was not thorough. Felt like just another patient needing to be check marked off a list. Didn’t give me any answers as to what I have. Waste of 150 dollars. Front desk and nurse who did vitals was nice.
Business response:
Jennifer, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406.
I checked in online and still had to wait one hour before being put in exam room. After being in exam room it was still about another hour before I was able to leave. The staff was courteous.
Frequently asked questions about Fast Pace Health Urgent Care - Lebanon, TN
How is Fast Pace Health Urgent Care - Lebanon, TN rated?
Fast Pace Health Urgent Care - Lebanon, TN has a 4.5 star rating with 856 reviews.
When is Fast Pace Health Urgent Care - Lebanon, TN open?
Fast Pace Health Urgent Care - Lebanon, TN is closed now. It will open at 8:00 a.m.