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Fast Pace Health Urgent Care - Lebanon, TN
- Urgent Care
- Lebanon, TN
About this business
Location details
1128 N Castle Heights Ave, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Became ill on Christmas Eve. This place was open when no one else was. Easy online process to set up appt and make things speedy at checkin. Had great care from the front window to the back. Will be back!
Business response:
Chris, Thank you for your review! We value your input and encourage you to let us know about your future experiences with us. ⭐️😋🌟
Wonderful! Making my appointment was easy and I was taking care of with lots of care, the staff is amazing makes you feel like family. They even checked on me the next day!
Business response:
Katelynn, Thank you for the recommendation and kind words! We appreciate you! :) 💫⭐️🌟✨🔆💪
Very friendly staff. Explained everything to me from checking to checkout.
Business response:
Thank you Sally for the positive review. We strive to provide you with a great experience on your health journey! #FastPaceHealthy 🏥🌟🌟🌟🌟🌟
Even though they were extremely busy, they still gave great care. Very happy with the care I received.
Business response:
Gayle, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you! - Fast Pace Health - Lebanon, TN ⭐️⭐️⭐️⭐️⭐️
Less wait time.
I had to wait 2 1/2 hours and I had an appointment!!!! I love Christina but rest of your clinic leaves a lot of room for improvement!!
I waited 2 1/2 hours to see a provider and I had an appointment.
The office visit was great. Service was prompt and very professional. The 3 star rating is due to the fact that my prescriptions were not called in until the next day. Keeping in mind that my visit was over before 11am. I called to check on them the day of my visit and was told they were busy and would do it when they had time.
Business response:
Charles, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Sorry. They should have been honest and told the VA that this was a condition they do not treat. Instead they told me to buy an expensive OTC medicine that did nothing. Now I have to go spend money and go to outside provider. Waste of time.
Business response:
Laura, we are sorry to hear about your experience. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
Frequently asked questions about Fast Pace Health Urgent Care - Lebanon, TN
How is Fast Pace Health Urgent Care - Lebanon, TN rated?
Fast Pace Health Urgent Care - Lebanon, TN has a 4.5 star rating with 877 reviews.
When is Fast Pace Health Urgent Care - Lebanon, TN open?
Fast Pace Health Urgent Care - Lebanon, TN is closed now. It will open tomorrow at 7:00 a.m.