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Fast Pace Health Urgent Care - Leitchfield, KY
- Urgent Care
- Leitchfield, KY
About this business
Location details
333 S Main St, Leitchfield, KY, 42754, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I was stung by a wasp and am highly allergic to bee stings. I sat in the waiting room for over 45 minutes before being taken back to a room because no doctor was there yet. After finally being seen I was given a shot and told to go to the ER. I should have been advised immediately that there wasn’t anyone there to see me as soon as I got there given the fact I am extremely allergic to bee stings and was having symptoms upon arrival to the clinic.
Business response:
Richard, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I went there for few years and was satisfied with the care but the last time I was there which was last year I went there I was having occasional palpitations which wasn't why I made the appointment . They attempted a EKG which was a joke and then the nurse looked at the strip and told me I was having a heart attack and would call an ambulance. I refused that and went to a emergency room and was told me my heart was good and no heart attack had happened . I found this very upsetting and refused to go there again
Business response:
Regina, we are sorry to hear about your experience. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
They were rude and arrogant and didn’t seem to know what they’re talking about. They were hateful and we had to wait three hours for test results. That should’ve never took three hours
They are very quick. Sometimes it’s hit or miss. Some providers are more sympathetic than others. If a few had better bedside manor, I would give 5 stars.
Asked for a shot and z- pack got a shot and cough syrup . Now today I have ears and throat worse than before and traveling. On the road trying to find a Dr that will listen and help
All they could advise me was to buy medicine over the counter. However my insurance will not pay for over the counter medication. I feel like I was robbed of the $55. Copay. I want a refund.
Business response:
Hi Cathy, we're sorry to hear about your disappointment. It seems that a discussion is needed to try to fully understand this situation. Feel free to contact us regarding billing. Payment Services and Billing - (844) 784-8245 or billingteam@fastpacehealth.com.
Terrible. Wait time was excessive. Nurse practitioner was extraordinarily rude and did not take my symptoms seriously. I rarely seek medical treatment and it is experiences like this that drives me away from seeking care. When I tried to explain a symptom to the nurse practitioner, she responded “Well, that isn’t our fault” after I waited in a room unseen by her for well over an hour. I didn’t realize she was the nurse practitioner as she just kept sitting around the nurse cubical instead of being in with patients. I noticed... read more
Well I was pleased at the speed that my visit took place. However my wife was seen the previous day with pretty much same symptoms and was prescribed a prescription cough syrup and I was not. It’s been two days since my visit and I don’t feel any better.
I did get good treatment but had to wait over an hour from my appt time.
Frequently asked questions about Fast Pace Health Urgent Care - Leitchfield, KY
How is Fast Pace Health Urgent Care - Leitchfield, KY rated?
Fast Pace Health Urgent Care - Leitchfield, KY has a 4.3 star rating with 972 reviews.
When is Fast Pace Health Urgent Care - Leitchfield, KY open?
Fast Pace Health Urgent Care - Leitchfield, KY is open now. It will close at 8:00 p.m.