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Fast Pace Health Urgent Care - Paris, TN
- Urgent Care
- Paris, TN
About this business
Location details
1297 Mineral Wells Ave, Paris, TN, 38242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Fast Pace is not fast paced at all. There was not much hurry in getting my daughter back for a Health Exam for Soccer tryouts with appt made in advance. There should be no reason to WAIT over 2 hours for a appointment that was made prior to arrival.
Why have an online check in system when it does not do anything? Was given a time, got there all checked in and ready system said we were position one. Then 3 people go ahead of us, wait over an hour!
Do not use them for ortho unless desperate. While they are nice in the office. It is a nightmare to get them to do what they tell you. I have had to chase them down from offices to offices to try and get them to order my therapy and my MRIs. Then they can’t use the common sense god gave them and scheduled a test more than 100 miles from my home. Which I had to track that information down as the person who called never bothered to leave a phone number or the info. The phone system stinks and never works right to get th... read more
Business response:
Michele, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace Health - Paris
waited 3 hours to be seen only 4 people there Dr. said she didn't know what was wrong with me, I told her I was dizzy, nausea, running a low grade fever and it all started when I got to hot at work because the AC. was out, all she wanted to do was a covid test, I told her I took one at work before I came there, so she gave me a cortizone shot and a steroid shot. and sent me on my way, hit home and Google my symptoms and low and behold I had heat exauston! I guess they dont listen very well.
Business response:
Janie, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace Health - Paris
Orthopedic Doctor had no experience with knee replacement and told my to go back to the original Surgeon when that wasn’t the problem to begin with. Trying mask the symptoms without fixing the cause.
Business response:
Tim, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace Health - Paris
I took my son in that has been running a high fever for 2 days and she comes in and tells me its allergies.. since when does allergies make a child run fever. won't be back..
Business response:
Jenniffer, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace Health - Paris
This place is a joke. They don't even have actual doctor's. My husband sat there for 5 hours! With only one other patient there waiting. They charge $441 for you to sit there for hours and not even been seen by a doctor. So of you simply wanted a covid test you would be there for hours and charged that amount. The lady in billing even admitted they are just there to rob people and not even able to provide adequate services! Such a JOKE!! we will never be back!
Business response:
Hi Gretchen Elaina Schuchardt, we're sorry to hear about your disappointment with us. It seems that a discussion is needed to try to fully understand this situation. Are you willing to contact us regarding billing and experience? Payment Services and Billing - (844) 784-8245 or billingteam@fastpacehealth.com. - Fast Pace - Paris
I have been sitting in the parking lot for over a hour. I’ve tried to call three times to make sure they have not forgotten about me and each time it goes to the voicemail and I’m watching them sit at the desk and gossip with each other. This place is a joke. If my job didn’t require me to be tested today I’d go somewhere else. Get it together people
Business response:
Krissi Outland, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace - Paris
I come in a little before 5 today. I was told 2 hours wait time. I knowing they are busy accepted that. After waiting I was told I was never checked in. Now I have to return on Monday in the morning since I wasn't signed in. I know they are busy. being last in line means this?
Business response:
Derrick Melton, we’ve read your feedback and provided details to Patient Services. We work tirelessly to improve. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace - Paris
Frequently asked questions about Fast Pace Health Urgent Care - Paris, TN
How is Fast Pace Health Urgent Care - Paris, TN rated?
Fast Pace Health Urgent Care - Paris, TN has a 4.3 star rating with 1,176 reviews.
When is Fast Pace Health Urgent Care - Paris, TN open?
Fast Pace Health Urgent Care - Paris, TN is open now. It will close at 6:00 p.m.