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Fast Pace Health Urgent Care - Richmond, IN
- Urgent Care
- Richmond, IN
About this business
Location details
3600 E Main St, Richmond, IN, 47374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Always a great friendly staff would highly recommend
Business response:
Tonya, thank you for your positive feedback. We're here to support our community and look forward to assisting you in the future. Stay #FastPaceHealthy.
I scheduled an appointment for 4:50 and arrived on time. They left me sitting there almost an hour and called two people who came in after me. When I complained they wanted to argue that it was because the other people had scheduled online ignoring I had scheduled also earlier that day in the office. So I knew their schedule time was later than mine. Eventually they called me back and apologized for the screw up because they checked and found I was right. I needed a script but because of them ignoring and bypassing me, I cou... read more
Decent experience compared to past visits (which were amazing). Staff was friendly and professional. Facility was clean. My only disappointments were the MA kept picking alternate complaints. I told her repeatedly I was struggling with a cellulitis around my eye. She said pink eye, then COVID…and I had to reiterate cellulitis. It also took 3 sticks in the butt to give me a steroid shot. Other than that zero issues. I will continue to use them when I can’t get in to my primary as they have always been quick and effici... read more
Business response:
Stacey, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
They are always efficient getting me back there and getting everything prepared for the physician. I’ve noticed it takes forever for the physician to get into the room and it’s never busy busy since they have appointment slots. I just hear a lot of gossiping/talking and not a lot of urgency. Overall the staff is always friendly but definitely the inconsistency with doctors on hand causes some frustration.
As an RN I tend to be critical of healthcare facilities. However, everyone I’ve met at this facility is professional, pleasant and caring. Tyler has gone the extra mile more than once for my dad.
The NP was knowledgeable and efficient. He really listened to me and my daughter and ordered what we feel like are appropriate medications. We made a same day appointment and the wait time was minimal.
Business response:
We appreciate your feedback, Fred! Thanks for confirming our team's efforts to provide quality care. Spread the word that your #FastPaceHealthy. 😋
Do yourself a favor and go somewhere else if you want to get better. 9 days of sinus issues that turned into an infection with all the green mucus, fever and chills etc. and would not prescribe any antibiotics. This place is a joke. I could tell you more, but don’t want to embarrass this place anymore than it already embarrasses itself. It used to be a great place to go, but it is now a joke, which is why it is losing clients right and left. I won’t ever go back there.
Frequently asked questions about Fast Pace Health Urgent Care - Richmond, IN
How is Fast Pace Health Urgent Care - Richmond, IN rated?
Fast Pace Health Urgent Care - Richmond, IN has a 4.8 star rating with 1,249 reviews.
When is Fast Pace Health Urgent Care - Richmond, IN open?
Fast Pace Health Urgent Care - Richmond, IN is open now. It will close at 8:00 p.m.