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Fast Pace Health Urgent Care - Somerset, KY
- Urgent Care
- Somerset, KY
About this business
Location details
2520 S Hwy 27, Suite 1, Somerset, KY, 42501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Good experience. Practitioner did an excellent job. Only complaint would be checking in takes too long. No one was there in front of me and it still took over 20 minutes to get to the nurse. Other than that everything was great.Â
Everything was greatÂ
Easy check in. Waiting room had only one person due to staggered scheduling. Very kind person at reception helped me check in. This person was kind to all who entered and solved any issues in a patient and understanding manner. I was seen by a nurse practitioner in a timely manner and was very satisfied with the entire experience. I required a prescription and by the time I arrived at the pharmacy across the road, the order had been called in. Excellent experienceÂ
Nurse was very gentle with my son. Doctor was very patient as well. The receptionist was awesome as well.Â
The nurse and nurse practitioner were very kind and caring. I was very sick with high fever and they were very attentive and took great care of me, the way a mother would 😊Â
Nurse practitioner was nice and explained everything to me.Â
Horrible experience. Came for a same-day drug test because I needed it for certification. I was charged $225 for the test once I got back to the room, the tech said that he was out of the test and was changing it to another test. He never told me that the drug test he changed it to would be a test that would have to be sent off to a lab. So, I paid for a test I need today, that will be here in 5days. What should have taken 5min, is going to take 5 days. Useless. All it takes is a little communication. They then attempted to ... read more
Business response:
Tommy, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-Â
No care was given for my illness.Â
Business response:
Shawn, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please submit the full details at https://checkin.fastpacehealth.com/complaintÂ
Exceptional service and careÂ
Frequently asked questions about Fast Pace Health Urgent Care - Somerset, KY
How is Fast Pace Health Urgent Care - Somerset, KY rated?
Fast Pace Health Urgent Care - Somerset, KY has a 4.6 star rating with 1,376 reviews.Â
When is Fast Pace Health Urgent Care - Somerset, KY open?
Fast Pace Health Urgent Care - Somerset, KY is closed now. It will open tomorrow at 8:00 a.m.Â