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Fast Pace Health Urgent Care - Winchester, KY
- Urgent Care
- Winchester, KY
About this business
Location details
480 Bullion Blvd, STE B, Winchester, KY, 40391, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
My visit was ok, except having to wait for over an hour in the waiting area and then wait again for over an hour in the exam room. Maybe they need more staff.
I went around 1p today 2-21-24, was given an appointment time of 3:49p. Not sure why because the parking lot was empty. Went back around 3:20p upon checking back in was told my appointment was pushed back to 4:20p. Left without being seen.
The wait time was too long for a sports physical. We were there almost 2 hours. I didn’t want to sit in the waiting room with sick people that long. Otherwise, as always, the staff and service were top notch!!!
Rude very rude to patients staff was not friendly whatsoever
Called , could not get appointment so I walked in . Was told there was a 2 hour wait . That turned into almost 4 hours . People who got there 2 hours after me , got to go ahead of me . I was not even asked what my problem was until after the nurse took my vitals .
I was the second person in the building to sign in at 8 a.m. It took way too long to be called to the back. Once I was taken to exam room, the CMA or nurse was rude and impersonable. The nurse practitioner was very dry. She did not even address all my symptoms. I don’t go to the Dr unless I am very ill, and she seemed to act as if I were not sick at all. Will not come back! Nor will I recommend anyone go there.
Business response:
Dear Stephanie, Thank you for taking the time to provide feedback about your experience at First Care Urgent Care - Winchester. We sincerely apologize for any inconvenience you experienced during your visit. We aim to provide compassionate and attentive care, and we regret that this was not your experience during your visit. We will address this issue with our team to ensure that all patients receive the understanding and care they deserve. Your satisfaction is important to us, and we understand your decision not to retur... read more
I had a very, very sore throat and fluid on my ears. I was told to come back if not better in a week. I would have liked to have been given something to help me rest or at least a suggestion of what to buy over the counter to help with the pain and discomfort.
The front desk lady is rude, and the nurse that came in to get my vitals acted liked she didn’t care and would rather be doing anything but what she was doing. The dr was okay, but she pushed how I was feeling off to the side.
Well, my foot was swollen and ankle so big my toes were going numb my leg was even swollen. I was there over 2 hours and was told I had fluid. Yeah, I kind of knew that before I got there. I was told to go to the dr the next day which would be a Saturday. So there are no drs open on Saturday or Sunday . I have gone here a lot but I think this was my last trip. I just could not believe it. I could have had a blood clot or anything. But tomorrow is Monday so maybe I can get in who knows a total wasted trip. It was a pa but I ... read more
Frequently asked questions about Fast Pace Health Urgent Care - Winchester, KY
How is Fast Pace Health Urgent Care - Winchester, KY rated?
Fast Pace Health Urgent Care - Winchester, KY has a 4.4 star rating with 1,466 reviews.
When is Fast Pace Health Urgent Care - Winchester, KY open?
Fast Pace Health Urgent Care - Winchester, KY is closed now. It will open at 8:00 a.m.