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480 Bullion Blvd, STE B, Winchester, KY, 40391, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Great job! Minimal wait. Loved the scheduling appointment ahead of time. Also completed registration online which streamlined the process.
Excellent, thorough and compassionate care. They were prompt and did exactly what they said. Very reassuring and comforting.. I drove from Lexington to this clinic because of the care they provided me previously. I used them 2 years ago and they do not disappoint. Thank You!
Everything went well
Very professional staff
Staff very friendly and respectful. Had an appointment but still had to wait 40 minutes; however, very busy so understandable.
Receptionist was very friendly and thanked me for waiting because they was short staffed. The PA was caring and made the small wait time worth it.
Very happy with the service
Made an appointment for 5:15, showed up at 5:05, wasn’t taken back to a room until 6:15, and wasn’t seen by a provider until 6:45. Front desk employee was RUDE, not personable, and not hospitable. I have NEVER had a pleasant experience at this clinic. $75 copay for me to be in a room with a provider for all of 2 MINUTES with no questions answered. Ridiculous.
Business response:
Emma, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint
Rude front desk lady, the heavyset one with glasses and nappy hair.....was laughing at the patients with one of the nurses even! She don't know how close she came.....
Business response:
Mechelle, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint
Fast Pace Health Urgent Care - Winchester, KY has a 4.4 star rating with 1,507 reviews.
Fast Pace Health Urgent Care - Winchester, KY is open now. It will close at 8:00 p.m.