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Fast Pace Health Urgent Care - Winchester, KY
- Urgent Care
- Winchester, KY
About this business
Location details
480 Bullion Blvd, STE B, Winchester, KY, 40391, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I came in for a strep test because my daughter had tested positive for it and my throat was raw. They decided to do a flu test as well. When they handed me the paperwork and told me both were negative, I didn’t question it but after I left, I noticed both papers were identical and only had the flu results. I called back this morning and told the receptionist what happened. She kept getting defensive about the whole situation. She told me I was wrong and they had given me results for both. I’m sitting here looking at the resu... read more
Forgot me in the waiting room and still don’t have a prescription called in.
I arrived at 1030. They said an hour wait. I came back at 1130 as directed. Waited another hour. Went to visiting room. Waited 15 to 20 minuted. Doctor tells me in 1 minute nothing is wrong with me and gave me cough medicine No meds nothing. Says come back if i feel worse. Next day. Im sick with fever and all. I could go back and pay another co pay. Will likely find a new place to go The reason i bring this up is you people done the same thing to my son a month earlie Seems like a racket to me. Take it hoe you wish When... read more
I u set stand you were low on staff that day, but not make the patients feels so rushed as a result. We need our questions answered and not feel like cattle being herded through the gates. Hire some one to clean the facility. It was dirty and unkept looking.
The person who checked me out barely came close to me and asked me what I wanted to do. Probably my last time at your facility. I had a 4:19 appt, it was 6:00 before I left there.
The doctor was not in but just a couple of minutes. I felt like I didn’t get the treatment I needed. I’m worse today than when I went in.
Front desk nurse was kind. Nurse/MA that took me to my room was kind. NP that assessed me had poor assessment skills and gave poor recommendation. Pretty much a do nothing and half an assessment. Listened to only upper lobes with upper respiratory symptoms, I complained of swollen lymph nodes and tender sinuses but never assessed. Walked out of the room with out any words, was unprofessional and lacked kindness. I will never go back. A H.Wright sent in my prescriptions, but is not listed on the assisted by link below. NPI: 1... read more
Business response:
Hila, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406.
Frequently asked questions about Fast Pace Health Urgent Care - Winchester, KY
How is Fast Pace Health Urgent Care - Winchester, KY rated?
Fast Pace Health Urgent Care - Winchester, KY has a 4.5 star rating with 1,333 reviews.
When is Fast Pace Health Urgent Care - Winchester, KY open?
Fast Pace Health Urgent Care - Winchester, KY is open now. It will close at 8:00 p.m.