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FastMed Urgent Care
- Urgent Care
- High Point, NC
About this business
Location details
1589 Skeet Club Rd, #155, High Point, NC, 27265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I was absolutely shocked to walk into Fast Med and no one on staff at the desk or nurses had on gloves or mask. I walked out immediately. Unreal with Covid19 on the rise in our area. The receptionist was rude and not helpful. I will not go back. No mask???!! No gloves at an urgent medical center? Shame
Business response:
Thank you so much for taking the time to share your concerns, Ginger. We have specific standards so we'd like to get more information from you in order to address the potential breakdowns in processes with the clinic team. They'll appreciate this feedback and will take action on it. Will you email us at CustomerRelations@FastMed.com so we can get more details from you? Thanks so much.
Pro: Absolutely NO wait time !! CON : It's because anyone local has figured out how incredibly inept and unpleasant this place is !! Walked in nearly in tears from the frustration of pain from a knee injury coupled with the frustration of finding an "in-network" care provider for an OJI. Receptionist could NOT have been any more distant and uncaring. A simple, insincere, "I'm so sorry...." would've gone a long way to leaving a more favorable impression. FYI -- there are NOT liscenced doctors on premise. But with that kind of... read more
Business response:
First of all, thanks so much for taking the time to write to us. Your concerns are our concerns, and we value your feedback. We'd like to get more detail about what happened and see if there's anything we can do for you. We strive to meet the needs and exceed the expectations of every one of our patients, so when we fall short we want to understand the details behind why and how we can keep it from happening again. Will you email us at CustomerRelations@FastMed.com? Thanks.
I went to FastMed Urgent Care with flu-like symptoms. I was worried that I had the flu because I had spent time with someone who was recently diagnosed. The front desk personnel and the nurse who saw me were very friendly, however the Dr. seemed very rushed and bothered that I was there at all. I mentioned my symptoms and he said he would test me for the flu as he was walking out of the exam room. He did not give me any time to ask questions. The worst part of my visit, however occurred as I was waiting for the nurse to come... read more
Business response:
We're sorry to hear about your experience at FastMed, Juju. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We'd like to get more information so our lead physician can look into this further. Will you contact us at CustomerRelations@FastMed.com? Thank you.
The receptionist was very rude and condescending. She gave looks of disgust when asked simple questions. I would definitely not go here if at all possible.
I have used this location since they opened but the last two times I have been there the customer service was nonexistent. The nurse walked away as she was speaking to me then acted shocked when I wasn't ok with that. This particular location has seriously gone down hill I went to the location on North Main in High Point and found the service and friendliness that was lacking from the Skeet Club location. It's worth the drive to North Main so you aren't treated like you deciding to use their services are some how an inconv... read more
Can I give a "0"??? Went in to get an escreen for pre-employeement. Called ahead and they told me just to walk in. When I get there they were out of TB tests. The manager stated she would call another facility to see if they had the test available. However, she received a personal phone call and remained on the phone for the remainder of my time standing there. I finally just asked for the number to call myself. Ended up having to look it up because the girl behind the desk stated that she would have to look it up too. Very ... read more
The word urgent you would think it would be within hour but nope if you have a urgent situation i DONT recommend they misused the word totally. i understand going to your primary care is the best but sometimes it doesnt work out that way but the word they use "fast" and "urgent" not at all and the employee doesnt seem happy at what they do. Places like this i feel like they are just here to take your money. Waited almost 2 hours and there was only 3 people in waiting room. I understand if they were busy but they werent becau... read more
If I could give this place a ZERO, I would. Between the front desk person, Jenay and Dr. Mickel---this place is the WORST. They are discriminatory, unprofessional and flat out rude. Jenay refused to verify my insurance because she believed the office would be closed and no one would be there to do so. HOWEVER, if she would have taken the time to READ my insurance card, she would know KAISER is based out of California and it was 4:30PM PST and there was someone there to confirm my insurance. She then brushed me off after I ex... read more
Business response:
A message from Jessica Pendola - Chief Administrative Officer & Chief Compliance Officer. I am sorry to hear about your experience. Please contact me directly at j.pendola@fastmed.com so that I can discuss your concerns further. Thank you.
I have been to this place several times in the past with no issues but I took my son yesterday and it was the worst! The nurse didn't know how to get his pulse and the PA was a moron. I'm sure they got paid plenty and there was nothing they could do for my son...so he said. He wanted to have my son admitted to the ER, have chest xrays and blood drawn, IV antibiotics and steroids and was acting like he was dying. I took him there because we couldn't get to his PCP before they closed and I just wanted a doctor to listen to my ... read more
Frequently asked questions about FastMed Urgent Care
How is FastMed Urgent Care rated?
FastMed Urgent Care has a 4.3 star rating with 1,075 reviews.
When is FastMed Urgent Care open?
FastMed Urgent Care is open now. It will close at 4:00 p.m.