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Fidelity Bank

4.9

About this business

Location details

9099 Jefferson Hwy, River Ridge, LA, 70123, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969 reviews
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Frank G.'s profile image
Frank G. 
a week ago

Ms Jackie, Ms Theresa and Mr Glen absolutely went out of their way to help me with my mom’s final expenses in a difficult situation. They took control which took the pressure off of me and guided me like I was one of their own. There kindness and compassion were truly appreciated but are their norm for them when it comes to customer service. Please let them know how much it meant to me for their help and please commend Ms Jackie for her leadership as well! River Ridge Branch 

Business response:

We are excited to share your kind words with Ms. Jackie, Ms. Theresa, and Mr. Glen, Frank. Their compassion and leadership truly reflect our commitment to you. 

Carol B.'s profile image
Carol B. 
3 weeks ago

Jackie Bryant went above and beyond to be so helpful. 

Business response:

Thank you, Carol! We are happy to hear Jackie went above and beyond for you. We'll be sure to share your kind words with her! 

Angela B.'s profile image
Angela B. 
3 months ago

River ridge branch is wonderful 

Business response:

We are delighted to hear you find our River Ridge branch wonderful, Angela! Thank you for sharing your positive experience. 

Cherie L.'s profile image
Cherie L. 
3 months ago

Christine as always is very helpful and truly knows and understands her customers. She was very thorough and resolved our financial needs. 

Business response:

We sincerely value your feedback, Cherie! We are honored to serve customers like you with Christine's dedicated support. 

Rhonda R.'s profile image
Rhonda R. 
4 months ago

Christy was so professional, helpful, and courteous. She went beyond her job description helping my sister who gets confused easily. She just moved off Jefferson Hwy and is excited to have a wonderful helper at her Fidelity bank. Thank you for service 🙏 

Business response:

We are happy to hear about Christy's exceptional service, Rhonda! Thank you for recognizing her dedication to helping your sister. 

Betty's profile image
Betty 
6 months ago

Christine was very professional. She did a great job opening a checking account for me. She answered all my questions 

Business response:

We are happy to hear that Christine provided you with professional service and answered all your questions. Thank you for reaching out. 

Darlene S.'s profile image
Darlene S. 
8 months ago

Jackie Bryant is always very pleasant, accommodating and professional. 

Business response:

We are excited to hear Jackie provides such professional service, Darlene. Your feedback about her pleasant and accommodating approach means a lot. 

Lorraine G.'s profile image
Lorraine G. 
9 months ago

The gentleman that helped us was very courteous and helpful. 

Business response:

We are overjoyed to hear about your positive experience with our team at Fidelity Bank. Thank you for taking the time to share your feedback, Lorraine. 

Mary P.'s profile image
Mary P. 
10 months ago

Great customer service! 

Business response:

We are elated to hear about your positive experience with our customer service, Mary! 

Frequently asked questions about Fidelity Bank

How is Fidelity Bank rated?

Fidelity Bank has a 4.9 star rating with 69 reviews. 

When is Fidelity Bank open?

Fidelity Bank is closed now. It will open on Monday at 9:00 a.m.