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Fidelity Bank

5.0

About this business

Location details

9099 Jefferson Hwy, River Ridge, LA, 70123, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.052 reviews
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Larrie T DuBose I.'s profile image
Larrie T DuBose I. 
a year ago

Friendly, professional service. 

Business response:

We sincerely value your feedback. Thank you for your kind words about our friendly and professional service. 

Kim L.'s profile image
Kim L. 
a year ago

Our branch in River Ridge has the friendliest staff. Always very courteous and helpful. They have treated us as part of the team. Haven’t had that kind of customer service before. 

Business response:

We greatly appreciate your positive feedback, Kim Lord. Our team at Fidelity Bank in River Ridge is dedicated to providing exceptional customer service. Thank you for being part of our team. 

Pamela B.'s profile image
Pamela B. 
a year ago

I appreciate and value how easy it is to work with Fidelity Bank. Velma greeted me by name. 

Business response:

We sincerely value your feedback, Pamela. We're glad to hear that working with Fidelity Bank has been easy for you. Thank you for sharing your experience. 

Stella Del B.'s profile image
Stella Del B. 
a year ago

Always great professional service with a smile Love doing business at Fidelity on Jefferson Highway 

Business response:

We're thrilled to hear that you always receive great professional service with a smile at Fidelity Bank on Jefferson Highway. Thank you for your positive feedback, Stella Del Bianco! 

Kathy's profile image
Kathy 
a year ago

Y’all are great!!! 

Business response:

We are absolutely thrilled to hear that you think we are great, Kathy! Thank you for your feedback. 

Todd R.'s profile image
Todd R. 
a year ago

Velma is so amazing! I love working with her and the rest of the team members! 

Business response:

We are glad to hear that you love working with Velma and the team members at Fidelity Bank! 

Dominique G.'s profile image
Dominique G. 
a year ago

I love Mrs. Velma, Jackie, & Rhonda!!! They are a delight when I visit the branch! 

Business response:

Your positive feedback on Mrs. Velma, Jackie, & Rhonda is greatly appreciated! Thank you for sharing your experience with us. 

Joann R.'s profile image
Joann R. 
a year ago

Smooth and courteous. 

Business response:

We're grateful for your positive feedback, Mark. Thank you for choosing Fidelity Bank. 

Amy T.'s profile image
Amy T. 
a year ago

I left capital one and moved to Fidelity after capital one wouldn’t help me with the ppp plan during Covid. Fidelity did help me. Jackie set up my account then and although I do not have much money she to this day remembers details we talked about. She is very kind. When I walk in this branch Jackie and Velma treat me like I am very important. Great customer service and kudos to both of them. 

Business response:

Your positive experience with Jackie and Velma is greatly appreciated. Thank you for sharing your feedback. 

Frequently asked questions about Fidelity Bank

How is Fidelity Bank rated?

Fidelity Bank has a 5 star rating with 52 reviews. 

When is Fidelity Bank open?

Fidelity Bank is open now. It will close at 4:00 p.m.