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Firstmark Credit Union

4.9
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About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

10911 Culebra Rd, San Antonio, TX, 78253, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9114 reviews
5
109
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Mandana A.'s profile image
Mandana A. 
on Birdeye

a week ago

Maria P. Vela assisted me. She was professional and confident. It was a pleasure meeting her. 

Business response:

Hi Mandana, Thank you for taking the time to share your positive experience with Maria during your most recent visit to our Alamo Ranch Financial Center. We're pleased to hear that she was able to provide you with professional and confident service. We value your feedback and are committed to providing excellent customer service. Sincerely, Firstmark Credit Union 

Nichole P.'s profile image
Nichole P. 
on Birdeye

3 weeks ago

Helpful and kind would recommend 

Business response:

Hi Nichole, We are very grateful for your positive review! Your feedback is very important to us and we are happy to hear that you had a positive experience with our team. We strive to provide our members with exceptional service and we are glad that we were able to meet your expectations. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, Firstmark Credit Union 

Destiny G.'s profile image
Destiny G. 
on Birdeye

a month ago

Had such a welcoming experience!! Chris was super helpful and made sure i understood everything i was signing up for and reassured if i had any questions i could always contact and get the answers needed ! 

Business response:

Hi Destiny, Thank you for your positive review! We're glad to hear that Chris provided you with a welcoming experience and helped explain everything to you. We are always striving to provide excellent customer service, and we are delighted to hear that you were satisfied with our team and the services that we provided. We appreciate your feedback and look forward to assisting you in the future. Sincerely, Firstmark Credit Union 

Glenda H.'s profile image
Glenda H. 
on Birdeye

a month ago

Excellent service Very knowledgeable Chris totally has my trust! 

Business response:

Hi Glenda, We sincerely appreciate your positive feedback! Thank you for taking the time to share your experience with us. We are always striving to provide excellent customer service, and we are delighted to hear that you were satisfied with our team and the services that we provided. We look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Emma M.'s profile image
Emma M. 
on Birdeye

a month ago

Promt service 

Business response:

Hi Emma, Thank you very much for your positive review! We are pleased to hear that you received prompt service at our Alamo Ranch Financial Center. We strive to provide excellent customer service to all of our members, and we are glad that we were able to exceed your expectations. Thank you for your membership! Best, Firstmark Credit Union 

Virginia G.'s profile image
Virginia G. 
on Birdeye

a month ago

Christopher was excellent! 

Business response:

Hi Virginia, Thank you for taking the time to share your positive feedback! We're delighted to hear that you had a great experience with Christopher. We strive to provide our members with the best possible service, and it's always rewarding to hear when our efforts are appreciated. We look forward to assisting you again in the future! Sincerely, Firstmark Credit Union 

Dora Mora R.'s profile image
Dora Mora R. 
on Birdeye

a month ago

Muy amables en todo momento y de mucha ayuda....excelente servicio. 

Business response:

Hola Dora, Gracias por sus amables palabras. Estamos encantados de saber que nuestro equipo le brindó un excelente servicio y asistencia. Nos esforzamos por brindar un servicio amable y útil a todos nuestros miembros y nos alegra que haya tenido una experiencia positiva con Firstmark. ¡Esperamos poder ayudarle nuevamente en el futuro! Sincerely, Firstmark Credit Union 

Eddie M.'s profile image
Eddie M. 
on Birdeye

2 months ago

I need an excellent job Dylan Contreras 

Business response:

Hi Eddie, Thank you for your positive review! We're delighted to hear that you were satisfied with your recent experience with Dylan. We strive to provide our members with excellent service, and it's feedback like yours that motivates us to continue to do so. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit Union 

Celia P.'s profile image
Celia P. 
on Birdeye

2 months ago

Service was very prompt and professional. Both Priscilla Hernandez and Christopher D. Rodriguez were very helpful answering multiple questions about my account and using apps on my iPhone 

Business response:

Hi Celia, We appreciate you sharing your experience with us! We're thrilled to hear that Priscilla and Christopher were able to provide you with prompt and professional service in assisting with your account and Digital Banking questions. Thank you for choosing Firstmark for your financial needs! Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.9 star rating with 114 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.