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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
10911 Culebra Rd, San Antonio, TX, 78253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Culebra branch manager was extremely helpful. He set up my new account and patiently answered all my questions.
Business response:
Hi Jeremy, Thank you for sharing your positive experience with us! We're thrilled to hear that our Culebra Financial Center Manager provided exceptional service by helping you set up your new account and addressing all your questions patiently. At Firstmark, we strive to ensure that every member receives the highest level of assistance and support. We appreciate your trust in us and look forward to serving you again! Sincerely, Firstmark Credit Union
Great customer service. Everything was explained in detail. Wonderful experience!
Business response:
Hi Susan, Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with our Alamo Ranch Financial Center team. Providing clear and detailed explanations is something we strive for, so it's fantastic to know that it made a difference for you. We appreciate your membership and look forward to serving you again! Sincerely, Firstmark Credit Union
Service was great . Everyone was really nice . Everyone was very helpful.
Business response:
Hi Cynthia, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Providing excellent service and being helpful are top priorities for us at Firstmark, and we're glad we could meet your expectations. We appreciate your feedback and look forward to serving you again in the future! Best, Firstmark Credit Union
Maria was super helpful and knowledgeable about my needs! Thank you FirstMark!!
Business response:
Hi Paula, Thank you for taking the time to leave us a review! We're delighted to hear that Maria was able to assist you with your needs during your most recent visit to our Alamo Ranch Financial Center. Our goal is to provide our members with the best possible service, and we are glad that we were able to meet your expectations. We value your membership and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Very kind very nice person easy to deal with had all the information ready was patient for me to find information to give to him all around great service.
Business response:
Hi Brandon, We appreciate your positive feedback and are glad to hear that you enjoyed your experience with us. We strive to provide excellent service to all of our members and are happy to see that we have met your expectations. Thank you for your kind words. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
Maria was great, she explained to me all account details, and I was in and out in a short amount of time
Business response:
Hi Roxana, We truly appreciate your positive feedback! We're glad to hear that Maria was able to assist you efficiently and provide you with the information that you needed during you're most recent visit to our Alamo Ranch Financial Center. We appreciate your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
Excellent customer service at the Alamo Ranch branch. Assisted by branch manager.
Business response:
Hi Sylvia, We're delighted to hear about your positive experience during your most recent visit to our Alamo Ranch Financial Center. Your feedback is extremely valuable to us and we appreciate you taking the time to share it with us. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
The appointment was very productive and informative. I find the personnel here very friendly but professional and helpful. They know many of their clients by name. Maria was great.
Business response:
Hi Sylvia, We're pleased to hear that you had a positive experience during your visit to our Alamo Ranch Financial Center! We're committed to providing excellent customer service to all of our members, and we are grateful for your feedback. Thank you for choosing Firstmark! Sincerely, Firstmark Credit Union
Great Credit Union and Member Service
Business response:
Hi Elorelai, We're so happy to hear that you had a positive experience with us! We greatly appreciate your feedback and will continue to strive to provide excellent service to our members. Your satisfaction is our top priority, and we are committed to providing you with the best possible experience. Thank you for your membership! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 5 star rating with 140 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.