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Firstmark Credit Union - San Antonio, TX
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
10911 Culebra Rd, San Antonio, TX, 78253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent customer service at the Alamo Ranch branch. Assisted by branch manager.
Business response:
Hi Sylvia, We're delighted to hear about your positive experience during your most recent visit to our Alamo Ranch Financial Center. Your feedback is extremely valuable to us and we appreciate you taking the time to share it with us. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
The appointment was very productive and informative. I find the personnel here very friendly but professional and helpful. They know many of their clients by name. Maria was great.
Business response:
Hi Sylvia, We're pleased to hear that you had a positive experience during your visit to our Alamo Ranch Financial Center! We're committed to providing excellent customer service to all of our members, and we are grateful for your feedback. Thank you for choosing Firstmark! Sincerely, Firstmark Credit Union
Great Credit Union and Member Service
Business response:
Hi Elorelai, We're so happy to hear that you had a positive experience with us! We greatly appreciate your feedback and will continue to strive to provide excellent service to our members. Your satisfaction is our top priority, and we are committed to providing you with the best possible experience. Thank you for your membership! Best, Firstmark Credit Union
Maria P. Vela assisted me. She was professional and confident. It was a pleasure meeting her.
Business response:
Hi Mandana, Thank you for taking the time to share your positive experience with Maria during your most recent visit to our Alamo Ranch Financial Center. We're pleased to hear that she was able to provide you with professional and confident service. We value your feedback and are committed to providing excellent customer service. Sincerely, Firstmark Credit Union
Helpful and kind would recommend
Business response:
Hi Nichole, We are very grateful for your positive review! Your feedback is very important to us and we are happy to hear that you had a positive experience with our team. We strive to provide our members with exceptional service and we are glad that we were able to meet your expectations. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, Firstmark Credit Union
Had such a welcoming experience!! Chris was super helpful and made sure i understood everything i was signing up for and reassured if i had any questions i could always contact and get the answers needed !
Business response:
Hi Destiny, Thank you for your positive review! We're glad to hear that Chris provided you with a welcoming experience and helped explain everything to you. We are always striving to provide excellent customer service, and we are delighted to hear that you were satisfied with our team and the services that we provided. We appreciate your feedback and look forward to assisting you in the future. Sincerely, Firstmark Credit Union
Excellent service Very knowledgeable Chris totally has my trust!
Business response:
Hi Glenda, We sincerely appreciate your positive feedback! Thank you for taking the time to share your experience with us. We are always striving to provide excellent customer service, and we are delighted to hear that you were satisfied with our team and the services that we provided. We look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Promt service
Business response:
Hi Emma, Thank you very much for your positive review! We are pleased to hear that you received prompt service at our Alamo Ranch Financial Center. We strive to provide excellent customer service to all of our members, and we are glad that we were able to exceed your expectations. Thank you for your membership! Best, Firstmark Credit Union
Christopher was excellent!
Business response:
Hi Virginia, Thank you for taking the time to share your positive feedback! We're delighted to hear that you had a great experience with Christopher. We strive to provide our members with the best possible service, and it's always rewarding to hear when our efforts are appreciated. We look forward to assisting you again in the future! Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.9 star rating with 121 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Tuesday at 9:00 a.m.
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