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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
10911 Culebra Rd, San Antonio, TX, 78253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Maria was so professional and cooperative that we felt right at home. First Mark Credit Union will be my go to Financial Institution! Easy parking and Drive Through! Thank you, Dr. Phil Spears 🤠Â
Business response:
Hello, Dr. Spears. We are pleased to hear that Maria made you feel at home and that you enjoyed the overall experience at our Alamo Ranch location. We look forward to being your go-to credit union! Thank you for choosing us! Best, Firstmark Credit UnionÂ
Great service by manager!!Â
Business response:
Hi Mary, Great to hear you had a positive experience with Chris! He and the Alamo Ranch team are always ready to help our members. We appreciate your review and membership! Best, Firstmark Credit UnionÂ
The associate that worked with me, Nikki Estrada , was very patient and knowledgable of Firstmark’s products. I was going to take out a large amount of money and place it with Randolph. But when we did a comparison Firstmark was a better place to keep the money . WE just put it in a Money Market Max and 7 month CD. I had n AWESOME EXPERIENCE. I really didn’t want to lock up my money,. Buy since Iwas going to it in a 6 to 11 month CD at Randolph, I just decided to just keep it at Firstmark what worries me is that Firstmark... read more
Business response:
Hi Carol, We're delighted to hear about your positive experience with Nikki. We're happy she provided you with patient and knowledgeable assistance, helping you compare products and ultimately choose the best options for your needs. We appreciate your long-standing membership, dating back to our San Antonio Teachers Credit Union days. Regardless of our size, rest assured that we remain committed to providing excellent service and competitive products to all our members. Thank you for sharing your review! Best, Firstma... read more
Excellent serviceÂ
Business response:
Hello Jonas, Thank you for sharing your experience. We look forward to providing you with quality service in the future. Best, Firstmark Credit Union Best, Firstmark Credit UnionÂ
It was a very nice first time experience! The staff made me feel very welcome and at ease for being in a new environment. I felt very comfortable to ask questions and everything worked out great! Assisted by Dylan ContrerasÂ
Business response:
Hi Laila, We're pleased that Dylan was helpful and made you feel comfortable during your visit! It's great to hear that you felt at ease asking questions. We are glad everything worked out and look forward to your continued membership! We greatly appreciate your feedback. Thank you for sharing your positive review of your experience! Best, Firstmark Credit UnionÂ
Very well. Very professional. Communication skills awesome.Â
Business response:
Hello Ernest, Thank you for taking the time to share your experience with us! We sincerely value your review and are glad our services were helpful. Best, Firstmark Credit UnionÂ
Everyone at the branch was great, took a little while to see someone but that was not their fault. They kept me up to date on wait time and did what they could to assist before seeing a rep. The branch manager is awesome.Â
Business response:
Hello Alonso, It was a pleasure assisting you and happy to hear of the service the team provided on your visit! We appreciate your sharing your experience. Let us know how we can continue to assist you along your financial path! Best, Firstmark Credit UnionÂ
. Thank you Alamo ranch team for always being so helpful and supportive of all my needsÂ
Business response:
Hi Noah, We are thrilled to hear how helpful and supportive the Alamo Ranch team has been. Thank you for taking the time to share your positive experience with us. Let us know how we can help, or stop by for assistance! Best, Firstmark Credit UnionÂ
The Culebra branch manager was extremely helpful. He set up my new account and patiently answered all my questions.Â
Business response:
Hi Jeremy, Thank you for sharing your positive experience with us! We're thrilled to hear that our Culebra Financial Center Manager provided exceptional service by helping you set up your new account and addressing all your questions patiently. At Firstmark, we strive to ensure that every member receives the highest level of assistance and support. We appreciate your trust in us and look forward to serving you again! Sincerely, Firstmark Credit UnionÂ
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.7 star rating with 194 reviews.Â
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m. Â