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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
10911 Culebra Rd, San Antonio, TX, 78253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Gloria De Haro and Tiffini at Alamo Ranch branch were great they went the extra mile to help me with much concern to my finances alone with help to benefit me. So grateful to this ladies. I have been with this bank for almost 30 years and have always been satisfied.
Business response:
Hi, Gloria! We are so thankful for your long-standing membership with Firstmark Credit Union. Thank you for sharing your experience!
I was very pleased with how professional the associate was in preforming all my paper work to becoming a member of your organization. You have a big asset in Debbie. The facility was very clean and had a friendly atmosphere. Thank yo
Business response:
Hi, Louisa! We appreciate you taking the time to share your experience. Your feedback and review are valued. Thank you for becoming a Firstmark Credit Union member!
Tiffany, one of the Service Specialists I spoke with, was wonderful! She answered all of my questions and was very patient and personable. This is why I've financed my last 3 cars with Firstmark, great service and knowledgeable people.
Business response:
Hi, Lori. It's great to hear of the experience you have been given over the years. Thank you for taking the time to leave us a review. We appreciate your continued membership with Firstmark Credit Union.
Tiffany Hughes worked with me on submitting documents to telecheck for a forged check. She was most helpful and understanding. It is great that she helped with this as I was and am distraught about this.
Business response:
Hello, Velda. We are sorry to hear about the check fraud you had to deal with but glad Tiffany was there to assist you through this process. We appreciate you taking the time to leave a review of your experience. Thank you for being a Firstmark Credit Union member!
Excellent experience the staff who helped us was very friendly and knowledgeable
Business response:
Hi, Mikayla. We appreciate the review and are glad we could provide you with a positive experience! Thank you for choosing Firstmark Credit Union.
Alamo Ranch is Amazing. Very friendly and fast efficient service.
Business response:
Thank you for your review, Tiffany! We appreciate your membership with Firstmark Credit Union.
For me experience you do good
Business response:
Hello, Eloy. We appreciate your review. Thank you for your membership with Firstmark Credit Union!
Tiffany was great with helping me complete the application I started online. I applied for a personal loan online and the next day I had my money. Super easy process.
Business response:
Hello, Beatrice. Great to hear the loan process was quick and easy for you with the assistance of Tiffany! We appreciate the 5-Star review. Thank you for choosing Firstmark Credit Union!
Ben was awesome he helped us set up hubby IRA with ease, Then helped with monies that were transferred to MM. As well. I had my spouse open them there I started that acct many years ago. Very happy with service. Thank you. I only didn't like the fact a hold was placed on acct. For cashiers checks from bank to bank its same as cash? O could have asked for cash I waited 7 days for check to clear...at other institution...
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.7 star rating with 196 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.