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Firstmark Credit Union - San Antonio, TX

4.9
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About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

10911 Culebra Rd, San Antonio, TX, 78253, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.9121 reviews
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Dora Mora R.'s profile image
Dora Mora R. 
on Birdeye

3 months ago

Muy amables en todo momento y de mucha ayuda....excelente servicio. 

Business response:

Hola Dora, Gracias por sus amables palabras. Estamos encantados de saber que nuestro equipo le brindó un excelente servicio y asistencia. Nos esforzamos por brindar un servicio amable y útil a todos nuestros miembros y nos alegra que haya tenido una experiencia positiva con Firstmark. ¡Esperamos poder ayudarle nuevamente en el futuro! Sincerely, Firstmark Credit Union 

Eddie M.'s profile image
Eddie M. 
on Birdeye

4 months ago

I need an excellent job Dylan Contreras 

Business response:

Hi Eddie, Thank you for your positive review! We're delighted to hear that you were satisfied with your recent experience with Dylan. We strive to provide our members with excellent service, and it's feedback like yours that motivates us to continue to do so. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit Union 

Celia P.'s profile image
Celia P. 
on Birdeye

5 months ago

Service was very prompt and professional. Both Priscilla Hernandez and Christopher D. Rodriguez were very helpful answering multiple questions about my account and using apps on my iPhone 

Business response:

Hi Celia, We appreciate you sharing your experience with us! We're thrilled to hear that Priscilla and Christopher were able to provide you with prompt and professional service in assisting with your account and Digital Banking questions. Thank you for choosing Firstmark for your financial needs! Best, Firstmark Credit Union 

Arcelia C.'s profile image
Arcelia C. 
on Birdeye

7 months ago

Ariel was very helpful 

Business response:

Hi Arcelia, Thank you for your positive review! We're glad to hear that Ariel provided you with helpful assistance. We appreciate your membership! - Firstmark Credit Union 

Gordon L.'s profile image
Gordon L. 
on Birdeye

9 months ago

Great job, as always. Thank you. 

Business response:

Hi Gordon, Thank you so much for taking the time to leave us a review! We're thrilled to hear that we have once again met your expectations. Providing exceptional service is our top priority, and we're glad to know that we've succeeded in doing so. Thank you for your continued trust and membership. Best regards, Firstmark Credit Union 

Irma E.'s profile image
Irma E. 
on Birdeye

9 months ago

Dylan, the associate who helped me was great … very respectful and answered all my questions. Very impressed with his work skills . 

Business response:

Hi Irma, Thank you so much for taking the time to share your positive experience with Firstmark. We greatly appreciate your kind words and are thrilled to hear that Dylan was able to assist you and address all your questions. We value your membership and look forward to serving you again in the future. Best regards, Firstmark Credit Union 

K .Michelle M.'s profile image
K .Michelle M. 
on Birdeye

10 months ago

Dylan C exemplified excellent customer service today. He was most helpful and answered all my questions, so I could get my needs met today at Firstmark Credit Union at the Alamo Ranch location. I would highly recommend him. 

Business response:

Hi K. Michelle, Thank you for taking the time to share your feedback about your recent visit to our Alamo Ranch Financial Center. We're thrilled to hear about your positive experience with Dylan and how he provided excellent service. We appreciate your membership and look forward to serving you again. Best regards, Firstmark Credit Union 

Norma M.'s profile image
Norma M. 
on Birdeye

11 months ago

Very helpful 

Business response:

Hi Norma, We're pleased to hear that you had a great experience! Thanks for making the time to share your feedback. Thanks, Firstmark Credit Union  

Carlene B.'s profile image
Carlene B. 
on Birdeye

11 months ago

Everyone was very helpful and friendly! 

Business response:

Hello, Carlene. We are happy we could provide you with a positive experience! Thank you for your membership. Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.9 star rating with 121 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.  

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