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Firstmark Credit Union - San Antonio, TX

4.9
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About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

10911 Culebra Rd, San Antonio, TX, 78253, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.9121 reviews
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Jose S.'s profile image
Jose S. 
on Birdeye

2 years ago

Very quick and easy process plus great customer service. Nice interst 

Business response:

Hi, Jose! We are happy to hear of the experience you received. Thank you for being a Firstmark Credit Union member.  

Mario H.'s profile image
Mario H. 
on Birdeye

2 years ago

Awesome Awesome 

Business response:

Hi, Mario. Glad we could provide you with a positive experience! Thank you for choosing Firstmark Credit Union. 

Marina G.'s profile image
Marina G. 
on Birdeye

2 years ago

I’d like to thank Mr. Christopher Rodriguez for taking time to really look for a way to help me. I felt comfortable, and his attention will always be remembered and appreciated. The people at my Firstmark are always kind and helpful. They are cheerful and make one feel important. 

Business response:

Thank you for sharing, Marina! Can we convert your feedback to a review? Please let us know if that's okay. If you have any questions, we are happy to answer them. 

Gloria P.'s profile image
Gloria P. 
on Birdeye

2 years ago

Gloria De Haro and Tiffini at Alamo Ranch branch were great they went the extra mile to help me with much concern to my finances alone with help to benefit me. So grateful to this ladies. I have been with this bank for almost 30 years and have always been satisfied. 

Business response:

Hi, Gloria! We are so thankful for your long-standing membership with Firstmark Credit Union. Thank you for sharing your experience!  

Louisa G.'s profile image
Louisa G. 
on Birdeye

2 years ago

I was very pleased with how professional the associate was in preforming all my paper work to becoming a member of your organization. You have a big asset in Debbie. The facility was very clean and had a friendly atmosphere. Thank yo 

Business response:

Hi, Louisa! We appreciate you taking the time to share your experience. Your feedback and review are valued. Thank you for becoming a Firstmark Credit Union member! 

Lori O.'s profile image
Lori O. 
on Birdeye

2 years ago

Tiffany, one of the Service Specialists I spoke with, was wonderful! She answered all of my questions and was very patient and personable. This is why I've financed my last 3 cars with Firstmark, great service and knowledgeable people. 

Business response:

Hi, Lori. It's great to hear of the experience you have been given over the years. Thank you for taking the time to leave us a review. We appreciate your continued membership with Firstmark Credit Union.  

Velda V.'s profile image
Velda V. 
on Birdeye

2 years ago

Tiffany Hughes worked with me on submitting documents to telecheck for a forged check. She was most helpful and understanding. It is great that she helped with this as I was and am distraught about this. 

Business response:

Hello, Velda. We are sorry to hear about the check fraud you had to deal with but glad Tiffany was there to assist you through this process. We appreciate you taking the time to leave a review of your experience. Thank you for being a Firstmark Credit Union member!  

Mikayla M.'s profile image
Mikayla M. 
on Birdeye

2 years ago

Excellent experience the staff who helped us was very friendly and knowledgeable 

Business response:

Hi, Mikayla. We appreciate the review and are glad we could provide you with a positive experience! Thank you for choosing Firstmark Credit Union. 

Tiffany H.'s profile image
Tiffany H. 
on Birdeye

3 years ago

Alamo Ranch is Amazing. Very friendly and fast efficient service. 

Business response:

Thank you for your review, Tiffany! We appreciate your membership with Firstmark Credit Union.  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.9 star rating with 121 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.  

Need help? Contact us.

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