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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
1440 S.E. Military Dr, San Antonio, TX, 78214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Awesome customer service as always!
Business response:
Hi Angelita, We're excited to hear about your awesome customer service experience when visiting our Mission location. It's fulfilling to hear about the excellent service our team provides to our members. Let us know how we can help you in the future! Best, Firstmark Credit Union
I had the most helpful financial specialist. Mrs. Tanya Vermersch, was great. Explained everything step by step.
Business response:
Hello Leticia, We are delighted to hear about your positive experience with Tanya! It's fantastic to hear that she provided such helpful service. We pride ourselves on having knowledgeable and helpful financial specialists to assist our members. Thank you for your review and for taking the time to share your experience with us! Best, Firstmark Credit Union
The customer service was excellent on the both days that I was there. I was very impressed with how smooth everything went. The loan officers were very professional, courteous, and took their time in explaining everything. Thank you to Kyle Clemons and Tanya at the Mission branch.
Business response:
Hello Teresa, We are thrilled about your positive experience and found our member service helpful during the loan process. It's our goal to provide each member with professional and courteous assistance while explaining everything thoroughly. We appreciate your kind words! Hopefully, we continue to provide you with the same level of service in the future. Best, Firstmark Credit Union
Very friendly and knowledgeable, great great help
Business response:
Hi Joe, Thank you for your wonderful feedback! We're delighted to hear that you found our team both friendly and knowledgeable. It’s our goal to provide exceptional service and support, so your satisfaction means a lot to us. If you need any further assistance, please don’t hesitate to reach out! We appreciate your membership! Best, Firstmark Credit Union
Professional, quick turnaround, considerate
Business response:
Hi Belinda, Thank you for your positive review! We're pleased to hear that you found our service professional, efficient, and considerate. It’s our goal to deliver high-quality service quickly while always being mindful of your needs. If there's anything more we can do for you, please let us know. We appreciate your membership! Best, Firstmark Credit Union
Service was awesome and answered my questions
Business response:
Hi Eduardo, Thank you for your kind words! We're delighted to hear that you had a great experience and that your questions were answered effectively. At Firstmark, we strive to ensure that every member receives the highest level of assistance and support. We appreciate your trust in us and look forward to serving you again! Sincerely, Firstmark Credit Union
Very nice, & smart people
Business response:
Hi Robert, Thank you for your kind words! We’re glad to hear that you found our team both nice and knowledgeable. Your positive feedback means a lot to us. If there’s anything else we can do for you, please let us know! Best, Firstmark Credit Union
My experience with Firstmark C. U. on Mission Road/Military Dr. was absolutely amazing from the moment I walked in until the end of the business meeting. The employees and the manager were extremely helpful!!! I was in and out in a very short time! Very satisfied customer!!! Thank you so much for your hospitality and business.
Business response:
Hi Maria, Thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing experience with our Mission Financial Center team. From the moment you walked in until the end of your transactions, providing exceptional service was our top priority. We're delighted that our team, including our manager, were able to assist you promptly and effectively. Your satisfaction is very important to us, and we appreciate you recognizing our hospitality. We look forward to serving you again soon! Sincerely, F... read more
Everything was perfect thanks so much
Business response:
Hi Larinda, Thank you so much for sharing your feedback with us! We are so glad to hear that you had a wonderful experience with us. It is always our goal to provide our members with the best possible service, and we are grateful that you took the time to let us know how we did. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.7 star rating with 297 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.