This profile has been claimed by the business owner or representative.
Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
8960 Huebner Rd, San Antonio, TX, 78240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Very professional
Business response:
Hi Brenda, We're grateful for your positive feedback. Thank you for sharing and for choosing us! Best, Firstmark Credit Union
Perfect! Very the person who got me set up was lovely and very professional.
Business response:
Hi Zachary, Your review is important to us, and we're thrilled to hear about your positive experience! We greatly appreciate your kind words regarding our service and the team member who assisted you. Thank you for taking the time to share your experience! We strive to maintain this level of service for all our members and look forward to continuing to serve you in the future. Best, Firstmark Credit Union
The second attendant was very helpful, but the first attendant departed without explanation???
Business response:
Hi Jose, Thank you for sharing your experience. We apologize for the unexpected departure of the initial team member. They had to tend to a family matter. We are happy to hear the next team member was helpful and able to assist you! We strive to provide consistent, high-quality service to all our members. We appreciate your understanding and value your membership! Best, Firstmark Credit Union
I was seen immediately without an appointment. Jesse was kind and very professional!
Business response:
Hi Johnny, Thank you for sharing your experience! We're glad to hear that Jesse was able to assist you promptly and professionally. Providing excellent service is important to us, and it's wonderful to know we were able to meet your needs efficiently. If you need any further assistance, don’t hesitate to reach out. Thanks again for your feedback! Best, Firstmark Credit Union
At the Huebner branch Jessica helped me with renewal of 2 CD’s. She answered my questions & made the transaction easy.
Business response:
Hi Sharon, Thank you for sharing your positive experience! We're thrilled to hear that Jessica at the Huebner Financial Center made your CD renewal process smooth and straightforward. It's always our goal to provide helpful and efficient service, and we're glad to know she delivered on that promise. Thanks again for your feedback and membership. We look forward to serving you again soon! Best, Firstmark Credit Union
Very helpful and responsive to questions.
Business response:
Hi Edna, Thank you for your feedback! We’re glad to hear that you found our Huebner Financial Center team helpful and responsive. We look forward to serving you again! Sincerely, Firstmark Credit Union
Savannah was very friendly and professional. She answered all of our questions, she was very knowledgeable about the accounts we wanted to open. Glad we chose Firstmark Credit Union.
Business response:
Hi Jose, Thank you for taking the time to share your experience! We're delighted to hear that Savannah provided you with excellent service. It's wonderful to know that she was able to answer all your questions and assist you in opening the accounts you needed. At Firstmark, we take pride in our knowledgeable and professional team members, and we're thrilled that Savannah could make a positive impact on your banking experience. We appreciate your membership and look forward to serving you again! Sincerely, Firstmark Cred... read more
Jessica was very nice and personable. Enjoyed our conversation while she opened my money market account.
Business response:
Hi Miguel, Thank you for sharing your positive experience with Jessica! We're thrilled to hear that she provided excellent service and made your visit enjoyable. At Firstmark, we strive to create a welcoming and personalized experience for all our members, and it sounds like Jessica exemplified that commitment during the opening of your money market account. We appreciate your feedback and look forward to continuing to serve you. Best, Firstmark Credit Union
Very nice CU....
Business response:
Hi Catina, We're delighted to hear that you were satisfied with your recent experience with us. We appreciate your positive feedback and will pass it along to our team. Thank you for being a loyal member. Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.9 star rating with 162 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.