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Firstmark Credit Union

4.9
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About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

8960 Huebner Rd, San Antonio, TX, 78240, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.9132 reviews
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Shirley S.'s profile image
Shirley S. 
on Birdeye

4 months ago

Answered all my questions, informed me about a promotion that could earn a significant amount of interest. 

Business response:

Hi Shirley, We are truly grateful for your positive feedback! We are always happy to assist our members with their questions and concerns. We are glad that we were able to provide you with the information you needed and that you were able to take advantage of our promotion. Thank you for your membership! Sincerely, Firstmark Credit Union 

Rory P.'s profile image
Rory P. 
on Birdeye

4 months ago

Savannah is very awesome and always super helpful when I come in and need help on my accounts 

Business response:

Hi Rory, Thank you for your kind words! We're thrilled to hear that Savannah has been providing you with excellent service and assistance with your accounts. We appreciate your feedback and look forward to continuing to serve you in the future. Best, Firstmark Credit Union 

Gregory J.'s profile image
Gregory J. 
on Birdeye

4 months ago

The Huebner Rd team went above & beyond assisting me with my CD purchases. I really appreciate their patience, courteousness, and professionalism. 

Business response:

Hi Gregory, Thank you for your kind words about our team at the Huebner Financial Center. We are thrilled to hear that they provided you with exceptional service and made your CD process a smooth experience. We appreciate your recognition of their patience, courteousness, and professionalism. Best, Firstmark Credit Union 

Sally M.'s profile image
Sally M. 
on Birdeye

5 months ago

Denise was extremely helpful in assisting me with current options available for CD rates. We discussed ways to maximize growth, and I am appreciative of the time she spent with me, and her knowledge of all options available. 

Business response:

Hi Sally, Thank you for your positive review! We're thrilled to hear that you had a great experience with Denise and that you found her assistance to be helpful. We're always happy to provide our members with the information and support they need, and we are glad that you were able to find a CD rate that meets your needs. We strive to provide a helpful and knowledgeable personal banking experience to all our members. Your feedback is greatly appreciated, and we look forward to serving you again. Best, Firstmark Credit U... read more

Nicholas C.'s profile image
Nicholas C. 
on Birdeye

5 months ago

Awesome job with both ladies. 

Business response:

Hi Nicholas, Thank you for your positive feedback! We are glad to hear that our team provided you with excellent service. We strive to provide our members with the best possible experience, and we are happy to know that we were able to meet your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

David N.'s profile image
David N. 
on Birdeye

6 months ago

I was helped to find a competitors higher CD rate which FirstMark then matched. Very appreciated 

Business response:

Hi David! Thank you for your positive feedback! We are so happy that we were able to help you find a higher CD rate and match it for you. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit Union 

Paul T.'s profile image
Paul T. 
on Birdeye

6 months ago

Very knowledgeable and polite. Explained everything plainly. Took plenty of quality time with us. 

Business response:

Hi Paul, We're thrilled to hear that you had a positive experience with our team! We strive to provide our members with the best possible service, and it's always great to hear when we have met our goal. Thank you for taking the time to share your feedback with us, and we look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Paige's profile image
Paige 
on Birdeye

7 months ago

I’ve been a Firstmark customer for many years, and have always been happy with their service(s). I opened a new checking account today, and Laura made the whole process super pleasant and very easy. I’d recommend Firstmark to anyone looking for a great place to bank. 

Business response:

Hi Paige, Thank you for your kind words. We're thrilled to hear that you've been a satisfied Firstmark member for many years. We're glad that Laura was able to provide you with a pleasant and easy experience while opening your new checking account. We look forward to continuing to serve you in the future. Best, Firstmark Credit Union  

Phyllis K.'s profile image
Phyllis K. 
on Birdeye

8 months ago

Excellent service . The representative was very helpful and knowledgeable about the other financial services that Firstmark provides!! 

Business response:

Hi Phyllis, Thank you for taking the time to provide us with such a positive review! We're delighted to hear that you received excellent service from our team members. It's great to know that they were able to assist you and provide valuable information about our range of financial services at Firstmark. We greatly appreciate your feedback and are committed to continuously providing high-quality service to all our members. Thank you once again for choosing Firstmark. We look forward to serving you in the future! Best, Fi... read more

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.9 star rating with 132 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.  

Need help? Contact us.

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