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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
8960 Huebner Rd, San Antonio, TX, 78240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Such kind & understanding people, they went above the call of duty to help me.
Business response:
Hi Treva, Thank you for your positive review! We are glad to hear that our team at the Huebner Financial Center provided you with exceptional service and went above and beyond to assist you. We strive to provide our members with the best possible experience, and it is always rewarding to hear that we have met your expectations. We look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Answered all my questions, informed me about a promotion that could earn a significant amount of interest.
Business response:
Hi Shirley, We are truly grateful for your positive feedback! We are always happy to assist our members with their questions and concerns. We are glad that we were able to provide you with the information you needed and that you were able to take advantage of our promotion. Thank you for your membership! Sincerely, Firstmark Credit Union
Savannah is very awesome and always super helpful when I come in and need help on my accounts
Business response:
Hi Rory, Thank you for your kind words! We're thrilled to hear that Savannah has been providing you with excellent service and assistance with your accounts. We appreciate your feedback and look forward to continuing to serve you in the future. Best, Firstmark Credit Union
The Huebner Rd team went above & beyond assisting me with my CD purchases. I really appreciate their patience, courteousness, and professionalism.
Business response:
Hi Gregory, Thank you for your kind words about our team at the Huebner Financial Center. We are thrilled to hear that they provided you with exceptional service and made your CD process a smooth experience. We appreciate your recognition of their patience, courteousness, and professionalism. Best, Firstmark Credit Union
Denise was extremely helpful in assisting me with current options available for CD rates. We discussed ways to maximize growth, and I am appreciative of the time she spent with me, and her knowledge of all options available.
Business response:
Hi Sally, Thank you for your positive review! We're thrilled to hear that you had a great experience with Denise and that you found her assistance to be helpful. We're always happy to provide our members with the information and support they need, and we are glad that you were able to find a CD rate that meets your needs. We strive to provide a helpful and knowledgeable personal banking experience to all our members. Your feedback is greatly appreciated, and we look forward to serving you again. Best, Firstmark Credit U... read more
Awesome job with both ladies.
Business response:
Hi Nicholas, Thank you for your positive feedback! We are glad to hear that our team provided you with excellent service. We strive to provide our members with the best possible experience, and we are happy to know that we were able to meet your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
I was helped to find a competitors higher CD rate which FirstMark then matched. Very appreciated
Business response:
Hi David! Thank you for your positive feedback! We are so happy that we were able to help you find a higher CD rate and match it for you. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit Union
Very knowledgeable and polite. Explained everything plainly. Took plenty of quality time with us.
Business response:
Hi Paul, We're thrilled to hear that you had a positive experience with our team! We strive to provide our members with the best possible service, and it's always great to hear when we have met our goal. Thank you for taking the time to share your feedback with us, and we look forward to serving you again in the future. Sincerely, Firstmark Credit Union
I’ve been a Firstmark customer for many years, and have always been happy with their service(s). I opened a new checking account today, and Laura made the whole process super pleasant and very easy. I’d recommend Firstmark to anyone looking for a great place to bank.
Business response:
Hi Paige, Thank you for your kind words. We're thrilled to hear that you've been a satisfied Firstmark member for many years. We're glad that Laura was able to provide you with a pleasant and easy experience while opening your new checking account. We look forward to continuing to serve you in the future. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.7 star rating with 203 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.