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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
8960 Huebner Rd, San Antonio, TX, 78240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I was helped to find a competitors higher CD rate which FirstMark then matched. Very appreciated
Business response:
Hi David! Thank you for your positive feedback! We are so happy that we were able to help you find a higher CD rate and match it for you. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit Union
Very knowledgeable and polite. Explained everything plainly. Took plenty of quality time with us.
Business response:
Hi Paul, We're thrilled to hear that you had a positive experience with our team! We strive to provide our members with the best possible service, and it's always great to hear when we have met our goal. Thank you for taking the time to share your feedback with us, and we look forward to serving you again in the future. Sincerely, Firstmark Credit Union
I’ve been a Firstmark customer for many years, and have always been happy with their service(s). I opened a new checking account today, and Laura made the whole process super pleasant and very easy. I’d recommend Firstmark to anyone looking for a great place to bank.
Business response:
Hi Paige, Thank you for your kind words. We're thrilled to hear that you've been a satisfied Firstmark member for many years. We're glad that Laura was able to provide you with a pleasant and easy experience while opening your new checking account. We look forward to continuing to serve you in the future. Best, Firstmark Credit Union
Excellent service . The representative was very helpful and knowledgeable about the other financial services that Firstmark provides!!
Business response:
Hi Phyllis, Thank you for taking the time to provide us with such a positive review! We're delighted to hear that you received excellent service from our team members. It's great to know that they were able to assist you and provide valuable information about our range of financial services at Firstmark. We greatly appreciate your feedback and are committed to continuously providing high-quality service to all our members. Thank you once again for choosing Firstmark. We look forward to serving you in the future! Best, Fi... read more
They answered my questions and helped me do what I wanted done. It all went smoothly.
Business response:
Hi Claudia, Thank you for taking the time to share your positive experience with Firstmark. We're thrilled to hear that we were able to answer your questions and assist you smoothly. Thank you again for choosing Firstmark! Best, Firstmark Credit Union
The lady I worked with was very friendly and knowledgeable, She made me feel very comfortable in knowing she would take care of my financial request today
Business response:
Hi Carol, Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that our staff provided you with exceptional service and made you feel comfortable throughout your visit. At Firstmark, we strive to create a friendly and knowledgeable environment for our members, so it's rewarding to know that we met your expectations. Thank you again for choosing Firstmark. We sincerely appreciate your kind words and your support. Best, Firstmark Credit Union
Our financial rep was knowledgeable, explained all in detail, professional and friendly. Made us feel welcome . We only came in because teller put flyer about cd rates in return container, which is good idea!
Business response:
Hi Yolanda, Thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience with our financial representative was knowledgeable and professional. It's great to know that they provided you with detailed explanations and made you feel welcome during your visit. At Firstmark, we strive to provide exceptional service to every member, and we are happy to hear that we exceeded your expectations. We appreciate your positive feedback and thank you for choosing us for your financial needs. S... read more
A pleasant, good experience.
Business response:
Hi Anthony, Your feedback is highly appreciated. Thank you so much for the review! Best, Firstmark Credit Union
Ben and Roxanne helped me with my personal loan. They explained everything and made it easy for me. I've been with firstmark for many years and part of th reason I stay is because of the great customer service.
Business response:
Hi Monica! Thank you for your 5-star review and for choosing Firstmark Credit Union for your financial needs. We are thrilled to hear that Ben and Roxanne provided exceptional customer service and made your personal loan process easy. We appreciate your loyalty and can't thank you enough for being a valued member of our credit union. Best regards, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.9 star rating with 165 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.