Firstmark Credit Union's cover image
Claimed

This profile has been claimed by the business owner or representative.

Firstmark Credit Union

4.9

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

8960 Huebner Rd, San Antonio, TX, 78240, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.9165 reviews
Select a rating
June T.'s profile image
June T. 
on Birdeye

3 years ago

Professional, friendly service. 

Business response:

Hi, June. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for being a Firstmark Credit Union member.  

Orlando P.'s profile image
Orlando P. 
on Birdeye

3 years ago

Excellent and very professional service. Robert did his job. 

Business response:

Hello, Orlando. Thank you for your review and membership with Firstmark Credi Union!  

Sanjuana S.'s profile image
Sanjuana S. 
on Birdeye

3 years ago

It’s ALWAYS a pleasure going to my bank n getting my affairs in order … n Mr Benjamin Castillo assistance in how is most helpful … thank you 

Business response:

Hello, Sanjuana. We appreciate you sharing your experience! Thank you for being a Firstmark Credit Union member.  

Roberto V.'s profile image
Roberto V. 
on Birdeye

3 years ago

Courteous, professional and efficient service... 

Business response:

Great to hear, Roberto! Thank you for sharing and being a Firstmark Credit Union member.  

Mary C.'s profile image
Mary C. 
on Birdeye

3 years ago

I had a great experience at FirstMark Credit Union regarding a refinancing. Everyone was friendly, helpful and courteous especially Savannah C. M., Senior Member Service Specialist! She made the entire process easy, fast and hassle-free. Everything went so smoothly that before I knew it, it was over. Thank you, Savannah! I hope other people know about you and FirstMark Credit Union at Huebner and Babcock. 

Business response:

Hello, Mary! We appreciate you taking the time to leave us this fantastic five-star review! It's great to hear of the helpful and friendly service you received at our Huebner location. We hope to continue to assist you with your financial needs. Thank you for your membership with Firstmark Credit Union!  

Wayne G.'s profile image
Wayne G. 
on Birdeye

3 years ago

Your employee was very knowledgeable and professional . Set me up very quickly. 

Business response:

Hello, Wayne. We appreciate the five-star review! Thank you for choosing Firstmark Credit Union.  

Yvonne E.'s profile image
Yvonne E. 
on Birdeye

3 years ago

I was helped with opening an account quite quickly. Friendly and knowledgeable member services representative. I like ease for membership availability & financial services for regular, working class people. 

Business response:

Hi, Yvonne. We are happy you chose Firstmark Credit Union for your account needs. Please let us know how we can help you in the future. Thank you for your review!  

Marie    Jasso H.'s profile image
Marie Jasso H. 
on Birdeye

3 years ago

I very much appreciate all the help I got yesterday 

Business response:

Hello, Marie. We appreciate you taking the time to leave a review of your recent visit. We look forward to your continued membership with Firstmark Credit Union!  

Roger W.'s profile image
Roger W. 
on Birdeye

3 years ago

Financial Manager was outstanding and made me feel as a valuable customer.. it was an emergency reason I needed a loan, and I think he could see that and went above beyond. I have only used First mark since my daughter became a teacher (20 years this year). He tried to get me what I asked for, but they came back $500 less, but took the time to work other options which I’m talking over with my daughters. Ben was outstanding and so is Firstmark Credit Union. Roger Weiss 

Business response:

Hello, Roger. We love hearing of your twenty years with Firstmark Credit Union! Thank you for taking the time to leave us a review and for your valued membership. We hope to continue to serve you in the future. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.9 star rating with 165 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.