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Firstmark Credit Union

4.6

About this business

Location details

10610 Potranco Rd, San Antonio, TX, 78251, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.6154 reviews
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Carlos S.'s profile image
Carlos S. 
a month ago

Good thank 

Business response:

Hello Carlos, We appreciate your review. Thank you for choosing us, and look forward to assisting you in the future. Best, Firstmark Credit Union  

James S.'s profile image
James S. 
4 months ago

Was good! I will make it as long as I like ! 

Business response:

Hi James, We are delighted you had a good experience with us! Thank you for choosing us, and look forward to helping you in the future. Best, Firstmark Credit Union 

Zelma G.'s profile image
Zelma G. 
6 months ago

Great job! 

Business response:

Hi Zelma, Your positive review is greatly appreciated! Thank you for sharing, and hope to help you again in the future! Best, Firstmark Credit Union 

Steven G.'s profile image
Steven G. 
7 months ago

Great, fast, friendly, informative 

Business response:

Hi Steven, It sounds like you had a fantastic visit and we are thrilled to hear about it! Let us know how we can help you again in the future. Thank you for your review! Best, Firstmark Credit Union  

Erika M.'s profile image
Erika M. 
a year ago

She was very good. I loved how she answered all my questions and my concerns. 

Business response:

Hello, Erika. We are grateful to hear about the experience provided to you and were able to address all your needs. Thanks for sharing your feedback! Let us know how we can assist you in the future. Best, Firstmark Credit Union 

Julianne H.'s profile image
Julianne H. 
a year ago

The teller answered all my questions set up the accounts very quickly and was very informative. 

Business response:

Hi Julianne, Thank you for your feedback! We're delighted to hear that our teller was able to assist you efficiently and answer all your questions. Providing clear and prompt service is our goal, and it's great to know we met your expectations. We look forward to serving you again soon! Best, Firstmark Credit Union 

Pedro P.'s profile image
Pedro P. 
a year ago

Very professional and knowledgeable. Most pleasant. 

Business response:

Hi Pedro, Thank you so much for your kind words! We’re thrilled to hear that you found our Potranco Financial Center team professional, knowledgeable, and pleasant. Your positive feedback means a lot to us. At Firstmark, we strive to ensure that every member receives the highest level of assistance and support. We appreciate your trust in us and look forward to serving you again! Sincerely, Firstmark Credit Union 

Octavio M.'s profile image
Octavio M. 
a year ago

We were treated really good. Paperwork was fast and easy. 

Business response:

Hi Octavio, Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with us and that you found our service efficient and convenient. Providing excellent customer service and ensuring a smooth process are top priorities for us, so your comments mean a lot. We look forward to serving you again in the future! Sincerely, Firstmark Credit Union 

Virginia C.'s profile image
Virginia C. 
a year ago

We had a great experience. Ruby was very professional and courteous. All the employees are always friendly and helpful. 

Business response:

Hi Virginia, We're glad to hear that you had a wonderful experience with Ruby and our Potranco Financial Center team. Thank you for your kind words. We appreciate your feedback, and we will continue to work hard to provide our members with the best possible experience. Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.6 star rating with 154 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.