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Firstmark Credit Union - San Antonio, TX
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
10610 Potranco Rd, San Antonio, TX, 78251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Christina was awesome.
Business response:
Hi Charlie, We're delighted to hear that Christina was able to assist you with your needs and provide you with excellent service. Thank you for choosing us for your financial needs. We look forward to assisting you in the future! Best, Firstmark Credit Union
CD renewal. Other credit union had higher rate, Firstmark matched it up to 1%. Able to keep money together at one credit union, instead of putting it down the street. Already have long term investments, but Velma and Mark both have someone on site to help with putting money away for rainy day. The 0.2% difference in rates was not enough to open account at competing credit union. Thank you Firstmark. Opened account when the name was Teachers Credit Union, staying with Firstmark Credit Union today.
Business response:
Hi William, We're delighted to learn that you had a pleasant experience with our CD renewal process. We are happy our team at the Potranco Financial Center was able to help get you the best rate to help your funds grow. We appreciate you choosing Firstmark for your financial needs. Thank you for your continued business, we look forward to serving you for many more years to come. Sincerely, Firstmark Credit Union
Great customer service awesome, account representative very attentive,friendly knowledgeable. The staff welcome us with a positive approach and made us feel comfortable.
Business response:
Hi Michael, We're very pleased to hear that you have had a positive experience with our team at our Potranco Financial Center. We're committed to providing our members with excellent service, and we appreciate your feedback. Your comments will help us to continue to improve our service and ensure that we are meeting the needs of our members. Thank you for your membership. Sincerely, Firstmark Credit Union
Christina was able to answer all my questions and helped me set up a new account.. She was great and very knowledgeable. I appreciated her assistance. I will be back.
Business response:
Hi Laura, We're thrilled to hear about your positive experience with Christina! Thank you for choosing Firstmark. We appreciate your feedback and look forward to assisting you again. Best, Firstmark Credit Union
Ruby provides great customer service. She explained everything to us before opening a new account. We had an excellent experience!
Business response:
Hi Silvia, We're delighted you had a positive experience with Ruby at our Potranco Financial Center. We appreciate your membership and are glad that you were satisfied with our services. We value your feedback and will continue providing excellent customer service. Thank you for recommending us to your family and friends! We appreciate your trust and look forward to serving you again in the future! Sincerely, Firstmark Credit Union
Y’all were awesome thank you very much for helping me out
Business response:
Hi Antonio, Thank you for your kind words! We're thrilled to hear that we were able to assist you and provide you with an awesome experience. We strive to provide a helpful and knowledgeable personal banking experience to all our members. Your feedback is greatly appreciated, and we look forward to serving you again. Best, Firstmark Credit Union
Things happen as they were designed. No problems developed.
Business response:
Hi James, Thank you for your positive feedback! We're glad to hear that everything went smoothly for you during your most recent visit to Firstmark. Thank you, Firstmark Credit Union
As always our experience with Firstmark Credit Union was second to none. Our first real contact happened a couple of years ago with Ms Tiffany Hughes. She represents customer service at its very best! She was sure to let us know that if we ever needed anything to reach out to her. I recently wanted to apply for a loan. I contacted Ms Hughes who promptly put me in touch with Robert. He must have gone to the same customer service academy as Mis Tiffany because again I received first class treatment! I had to open up an accoun... read more
Business response:
Hi Helen, Thank you so much for your kind words and positive review of your experience with Firstmark Credit Union! We are thrilled to hear that our team provided you with exceptional customer service during your interactions with us. We greatly appreciate your recognition of their dedication and willingness to go above and beyond to ensure that you were well taken care of throughout the loan application process. Your satisfaction and comfort are our top priorities, and we are pleased to know that we met your expectations.... read more
Excellent help very good atmosphere fast and excellent service thank you thank you thank you.
Business response:
Hi Elsa, Thank you so much for your kind words and the 5-star rating! We are thrilled to hear that you had an excellent experience with our team at Firstmark. We are glad to know that we were able to provide you with fast and excellent service. We look forward to serving you again in the future. Warm regards, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.9 star rating with 103 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.
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