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Firstmark Credit Union

4.9

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

10610 Potranco Rd, San Antonio, TX, 78251, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.9120 reviews
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Erika M.'s profile image
Erika M. 
5 months ago

She was very good. I loved how she answered all my questions and my concerns. 

Business response:

Hello, Erika. We are grateful to hear about the experience provided to you and were able to address all your needs. Thanks for sharing your feedback! Let us know how we can assist you in the future. Best, Firstmark Credit Union 

Julianne H.'s profile image
Julianne H. 
6 months ago

The teller answered all my questions set up the accounts very quickly and was very informative. 

Business response:

Hi Julianne, Thank you for your feedback! We're delighted to hear that our teller was able to assist you efficiently and answer all your questions. Providing clear and prompt service is our goal, and it's great to know we met your expectations. We look forward to serving you again soon! Best, Firstmark Credit Union 

Pedro P.'s profile image
Pedro P. 
6 months ago

Very professional and knowledgeable. Most pleasant. 

Business response:

Hi Pedro, Thank you so much for your kind words! We’re thrilled to hear that you found our Potranco Financial Center team professional, knowledgeable, and pleasant. Your positive feedback means a lot to us. At Firstmark, we strive to ensure that every member receives the highest level of assistance and support. We appreciate your trust in us and look forward to serving you again! Sincerely, Firstmark Credit Union 

Octavio M.'s profile image
Octavio M. 
7 months ago

We were treated really good. Paperwork was fast and easy. 

Business response:

Hi Octavio, Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with us and that you found our service efficient and convenient. Providing excellent customer service and ensuring a smooth process are top priorities for us, so your comments mean a lot. We look forward to serving you again in the future! Sincerely, Firstmark Credit Union 

Virginia C.'s profile image
Virginia C. 
8 months ago

We had a great experience. Ruby was very professional and courteous. All the employees are always friendly and helpful. 

Business response:

Hi Virginia, We're glad to hear that you had a wonderful experience with Ruby and our Potranco Financial Center team. Thank you for your kind words. We appreciate your feedback, and we will continue to work hard to provide our members with the best possible experience. Sincerely, Firstmark Credit Union 

Raymond S.'s profile image
Raymond S. 
8 months ago

You did very good on opening up my savings account today thank you very much 

Business response:

Hi Raymond, Your positive feedback on opening your savings account means a lot to us. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Jose B.'s profile image
Jose B. 
9 months ago

Friendly and courteous 

Business response:

Hi Jose, We're delighted to hear that you had a positive experience during you're most recent visit to our Potranco Financial Center. Thank you for taking the time to leave us a review! We appreciate your feedback and membership. Sincerely, Firstmark Credit Union 

Charlie R.'s profile image
Charlie R. 
9 months ago

Christina was awesome. 

Business response:

Hi Charlie, We're delighted to hear that Christina was able to assist you with your needs and provide you with excellent service. Thank you for choosing us for your financial needs. We look forward to assisting you in the future! Best, Firstmark Credit Union 

William J.'s profile image
William J. 
11 months ago

CD renewal. Other credit union had higher rate, Firstmark matched it up to 1%. Able to keep money together at one credit union, instead of putting it down the street. Already have long term investments, but Velma and Mark both have someone on site to help with putting money away for rainy day. The 0.2% difference in rates was not enough to open account at competing credit union. Thank you Firstmark. Opened account when the name was Teachers Credit Union, staying with Firstmark Credit Union today. 

Business response:

Hi William, We're delighted to learn that you had a pleasant experience with our CD renewal process. We are happy our team at the Potranco Financial Center was able to help get you the best rate to help your funds grow. We appreciate you choosing Firstmark for your financial needs. Thank you for your continued business, we look forward to serving you for many more years to come. Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.9 star rating with 120 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.