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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
10610 Potranco Rd, San Antonio, TX, 78251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very professional and knowledgeable. Most pleasant.
Business response:
Hi Pedro, Thank you so much for your kind words! We’re thrilled to hear that you found our Potranco Financial Center team professional, knowledgeable, and pleasant. Your positive feedback means a lot to us. At Firstmark, we strive to ensure that every member receives the highest level of assistance and support. We appreciate your trust in us and look forward to serving you again! Sincerely, Firstmark Credit Union
We were treated really good. Paperwork was fast and easy.
Business response:
Hi Octavio, Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with us and that you found our service efficient and convenient. Providing excellent customer service and ensuring a smooth process are top priorities for us, so your comments mean a lot. We look forward to serving you again in the future! Sincerely, Firstmark Credit Union
We had a great experience. Ruby was very professional and courteous. All the employees are always friendly and helpful.
Business response:
Hi Virginia, We're glad to hear that you had a wonderful experience with Ruby and our Potranco Financial Center team. Thank you for your kind words. We appreciate your feedback, and we will continue to work hard to provide our members with the best possible experience. Sincerely, Firstmark Credit Union
You did very good on opening up my savings account today thank you very much
Business response:
Hi Raymond, Your positive feedback on opening your savings account means a lot to us. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
Friendly and courteous
Business response:
Hi Jose, We're delighted to hear that you had a positive experience during you're most recent visit to our Potranco Financial Center. Thank you for taking the time to leave us a review! We appreciate your feedback and membership. Sincerely, Firstmark Credit Union
Christina was awesome.
Business response:
Hi Charlie, We're delighted to hear that Christina was able to assist you with your needs and provide you with excellent service. Thank you for choosing us for your financial needs. We look forward to assisting you in the future! Best, Firstmark Credit Union
CD renewal. Other credit union had higher rate, Firstmark matched it up to 1%. Able to keep money together at one credit union, instead of putting it down the street. Already have long term investments, but Velma and Mark both have someone on site to help with putting money away for rainy day. The 0.2% difference in rates was not enough to open account at competing credit union. Thank you Firstmark. Opened account when the name was Teachers Credit Union, staying with Firstmark Credit Union today.
Business response:
Hi William, We're delighted to learn that you had a pleasant experience with our CD renewal process. We are happy our team at the Potranco Financial Center was able to help get you the best rate to help your funds grow. We appreciate you choosing Firstmark for your financial needs. Thank you for your continued business, we look forward to serving you for many more years to come. Sincerely, Firstmark Credit Union
Great customer service awesome, account representative very attentive,friendly knowledgeable. The staff welcome us with a positive approach and made us feel comfortable.
Business response:
Hi Michael, We're very pleased to hear that you have had a positive experience with our team at our Potranco Financial Center. We're committed to providing our members with excellent service, and we appreciate your feedback. Your comments will help us to continue to improve our service and ensure that we are meeting the needs of our members. Thank you for your membership. Sincerely, Firstmark Credit Union
Christina was able to answer all my questions and helped me set up a new account.. She was great and very knowledgeable. I appreciated her assistance. I will be back.
Business response:
Hi Laura, We're thrilled to hear about your positive experience with Christina! Thank you for choosing Firstmark. We appreciate your feedback and look forward to assisting you again. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.6 star rating with 180 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.