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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
10610 Potranco Rd, San Antonio, TX, 78251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As always our experience with Firstmark Credit Union was second to none. Our first real contact happened a couple of years ago with Ms Tiffany Hughes. She represents customer service at its very best! She was sure to let us know that if we ever needed anything to reach out to her. I recently wanted to apply for a loan. I contacted Ms Hughes who promptly put me in touch with Robert. He must have gone to the same customer service academy as Mis Tiffany because again I received first class treatment! I had to open up an accoun...Ā read more
Business response:
Hi Helen, Thank you so much for your kind words and positive review of your experience with Firstmark Credit Union! We are thrilled to hear that our team provided you with exceptional customer service during your interactions with us. We greatly appreciate your recognition of their dedication and willingness to go above and beyond to ensure that you were well taken care of throughout the loan application process. Your satisfaction and comfort are our top priorities, and we are pleased to know that we met your expectations....Ā read more
Excellent help very good atmosphere fast and excellent service thank you thank you thank you.Ā
Business response:
Hi Elsa, Thank you so much for your kind words and the 5-star rating! We are thrilled to hear that you had an excellent experience with our team at Firstmark. We are glad to know that we were able to provide you with fast and excellent service. We look forward to serving you again in the future. Warm regards, Firstmark Credit UnionĀ
is was š greatĀ
Business response:
Hello, Carmen. We love to hear it! Thank you for choosing Firstmark Credit Union!Ā
Zelma was great! Sheās very kind and patient.Ā
Business response:
Hello, Eva! We appreciate your review. We strive to provide great service to all our members. Thank you for your membership with Firstmark Credit Union. Ā
You listened and you cared what I had to say. You made my transaction even for a sixty nine year old educator easy to understand and I was able to do my business on the same day. Everything was explained to me n a way I was able to understand and she was always professional. I have been with Firstmark for almost thirty years and hopefully for the next thirty years.Ā
Business response:
Hi, Cynthia! You're kind words and review are greatly appreciated. Thank you for being an educator and a valued member of Firstmark Credit Union. We look forward to helping you for the next thirty years!Ā
Awesome Customer service The BestĀ
Business response:
Hi, Viena. We are happy we could provide you with a positive experience! Thank you for being a Firstmark Credit Union member. Ā
Good customer serviceĀ
Business response:
Hi, Maria. We appreciate the five-star review! Thank you for being a Firstmark Credit Union member.Ā
Ariana assisted us in applying for a loan. She gave us several options that would benefit our needs. We decided to go with a refinance of our existing loan with cash back. Ariana has always been our go-to person at Firstmark.Ā
Business response:
Hi, Angelica! We appreciate your sharing your loan experience with Ariana. It's great we could provide you with several options for your needs. Thank you for your valued membership with Firstmark Credit Union. Ā
It was a great experienceĀ
Business response:
Hi, Jacqueline. Thank you for your five-star review! We look forward to assisting you again at Firstmark Credit Union. Ā
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.6 star rating with 157 reviews.Ā
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.Ā