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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
6927 S. Zarzamora St, San Antonio, TX, 78224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Apologies, I didn’t like the other options because they were asking for more info but It was a totally pleasant and very helpful experience Vanessa went above and beyond and made the whole loan process a breeze! Thanks again for all your help
Business response:
Hello, Eddie. We appreciate you taking the time to leave us a review and glad we could provide you with a positive experience! Thank you for choosing Firstmark Credit Union.
Very professional . it was very 👍 Good
Business response:
Thank you for the review, Juan. We look forward to your membership with Firstmark Credit Union!
She had a great job of helping me and she explained well about opening my new account.
Business response:
Hi, Venus. We appreciate your review and happy you joined Firstmark Credit Union!
It was a great experience, employees very professional, plus I'm satisfied with fistmark .
Minimal wait time even though the bank was busy Friendly and helpful staff
Business response:
Hello, Carla. It's great to hear you received an efficient and friendly service on your recent visit. We look forward to your continued membership with Firstmark Credit Union!
Very knowledgeable. Everyone helped and looked like they all could pick up where the other left off very friendly personnel. Should have become member long ago
Business response:
Hi, Norma! It’s great to hear of your experience. We appreciate the five-star review. Thank you for joining Firstmark Credit Union and we look forward to your membership!
Tellers were real friendly and had a great customer service .
Business response:
Hi, Miguel. It's great to hear about your recent experience at our Zarzamora location! Thank you for being a member of Firstmark Credit Union.
Great. Service. Thanks
Business response:
Hello, Salvator. Thank you for the five-star review! We look forward to your continued membership with Firstmark Credit Union.
I was in on a Friday at the location on Huebner and had the MOST difficult time. All I asked for was an updated debit card as my card was expiring. First of all i was greeted in the most unfriendly way. And furthermore was told I couldn't do it. I've banked with Firstmark over 8 yrs and never have I been treated this way. Roxanne, supervisor was absolutely unprofessional. I will be taking my investments elsewhere. I called customer service and was able to get a new card after all in the branch. Firstmark please do better. ... read more
Business response:
Hello, We are deeply sorry to hear about your experience. This is not the level of service we aim to provide. We value your membership with Firstmark and appreciate your feedback. We spoke with the team regarding your comments and discussed how we can provide a friendlier member experience in the future. Thank you for sharing, and we hope to continue serving you in the future. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.7 star rating with 294 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.