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Firstmark Credit Union

4.9

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

6927 S. Zarzamora St, San Antonio, TX, 78224, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.9230 reviews
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Antonia H.'s profile image
Antonia H. 
3 years ago

Customer Service was excellent she was very helpful and answered all our questions. 

Business response:

Hi, Antonia. Happy to hear we answered all your questions. Thank you for choosing Firstmark Credit Union!  

Diana G.'s profile image
Diana G. 
3 years ago

I was very happy thank u 

Business response:

Happy to hear it, Diana! Thank you for your review and membership with Firstmark Credit Union.  

Elodia M.'s profile image
Elodia M. 
3 years ago

Excellent customer service! I refinanced my vehicle loan with Firstmark and was able to lower my interest rate from 8.5% to 3.50%. All the employees at Zarzamora are very friendly and helpful. Thank you Firstmark! 

Business response:

Hi, Elodia. Talk about savings! We appreciate your review and hope to assist you again in the future. Thank you for choosing Firstmark Credit Union.  

Jonathan V.'s profile image
Jonathan V. 
3 years ago

I was able to refinance my vehicle and Firstmark was able to give me a lower rate and saved me almost $40 per month. Zarzamora employees are always friendly and helpful. Thank you! 

Business response:

Hello, Jonathan. Awesome savings and great review! We are grateful for your membership. Thank you for choosing Firstmark Credit Union.  

Araceli A.'s profile image
Araceli A. 
4 years ago

From the moment I went through the drive-thru, I had excellent customer service. I asked if the lobby was open, if I needed to make an appointment, my questions were answered and an appointment was scheduled for me. I was then assisted as soon a I walked in by Priscilla. She helped me with set up the mobile app open a new account and answer all my questions. 

Business response:

Hello, Araceli. Welcome to Firstmark Credit Union! We hope you continue to enjoy the service we provide along with our new mobile app. Thank you for sharing your experience. 

Eddie R.'s profile image
Eddie R. 
4 years ago

Apologies, I didn’t like the other options because they were asking for more info but It was a totally pleasant and very helpful experience Vanessa went above and beyond and made the whole loan process a breeze! Thanks again for all your help  

Business response:

Hello, Eddie. We appreciate you taking the time to leave us a review and glad we could provide you with a positive experience! Thank you for choosing Firstmark Credit Union. 

Juan A.'s profile image
Juan A. 
4 years ago

Very professional . it was very 👍 Good 

Business response:

Thank you for the review, Juan. We look forward to your membership with Firstmark Credit Union!  

Venus G.'s profile image
Venus G. 
4 years ago

She had a great job of helping me and she explained well about opening my new account. 

Business response:

Hi, Venus. We appreciate your review and happy you joined Firstmark Credit Union! 

Roy  R.'s profile image
Roy R. 
4 years ago

It was a great experience, employees very professional, plus I'm satisfied with fistmark . 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.9 star rating with 230 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.