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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
6927 S. Zarzamora St, San Antonio, TX, 78224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dulce was really nice and made me feel welcomed she answered all my questions and concerns.
Business response:
Hi Blanca, Thank you for your positive feedback! We are pleased to hear that Dulce was able to provide you with excellent service and address all of your questions and concerns. We appreciate you choosing Firstmark Credit Union for your banking needs. We look forward to assisting you again in the future! Best, Firstmark Credit Union
Great , was quick and very informative
Business response:
Hi Maximiliano, Thank you for your positive feedback! We're glad to hear that you had a great experience with us and found our service quick and informative. We appreciate your membership! Best, Firstmark Credit Union
Wonderful customer service provided to me by miss dulce
Business response:
Hi Juan, Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you were happy with the service provided by Dulce. Your feedback is valuable to us, and we will continue to work hard to provide our members with the best possible service. We appreciate your membership and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
I had a very good experience. I was helped by Mrs Dulce who I believe became more a friend than a helper at the bank.
Business response:
Hi Felicia, Thank you for sharing your positive feedback! We're thrilled to hear that you were satisfied with the service you received from Dulce. We strive to provide our members with exceptional service, and we're glad to know that we were able to exceed your expectations. We look forward to serving you again! Best, Firstmark Credit Union
Dulce is the BEST! She was very friendly, knowledgeable and understanding. She was very professional and answered all my questions. She really put my mind at ease with my finances. I am so Grateful to Firstmark for hiring such Amazing people like Dulce. You have my business for Life! I. López
Business response:
Hi Ileana, Thank you for taking the time to write a review! We're so pleased that you had a positive experience with Dulce and that she was able to help you with your financial needs. We look forward to serving you again in the future. Sincerely, Firstmark Credit Union
good experience
Business response:
Hi Guadalupe, Thank you for taking the time to write this positive review! We're so glad to hear that you had a great experience with our team. We value your feedback and will continue to work hard to provide our members with the best possible service. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Hunter helped us thoroughly with the car purchase. He was very professional and nice, when it came to answering our questions!
Business response:
Hi Celinda, Thank you for your positive review! We're glad to hear that Hunter provided you with excellent service during your car-buying process. We appreciate you entrusting Firstmark with such an important financial decision. We value your membership and look forward to assisting you again in the future. Sincerely, Firstmark Credit Union
Samantha was very professional, patient, informative, and most importantly, addressed my financial request.
Business response:
Hi Leandro, Thank you for your feedback! We're glad to hear that Samantha provided you with excellent service and met your financial needs. Our team is dedicated to providing members with helpful and knowledgeable personal banking experience. We truly value your membership and look forward to assisting you again in the future. Sincerely, Firstmark Credit Union
I was scared at first cause I wasn’t sure if anything was going to happen. But got helped by one of your employees she took the time to help with my insurance first we went through ups and downs on getting my declaration fixed that. Then went back on fixing the loan all and all. She helped me didn’t leave till she had an answer. Good person you have working for your company, her name is dulce. Thank you and your bank for helping in the time of need, you guys have beautiful and blessed day
Business response:
Hi Roland, Thank you for your kind words! We understand how stressful and nerve-wracking it can be to deal with situations like these. We are so glad to hear that Dulce provided you with excellent service and went above and beyond to assist you with your insurance and loan. We strive to provide our members with the highest level of service and we're happy to know we exceed those expectations. We appreciate your trust in Firstmark and we look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.7 star rating with 307 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.