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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
6927 S. Zarzamora St, San Antonio, TX, 78224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was scared at first cause I wasn’t sure if anything was going to happen. But got helped by one of your employees she took the time to help with my insurance first we went through ups and downs on getting my declaration fixed that. Then went back on fixing the loan all and all. She helped me didn’t leave till she had an answer. Good person you have working for your company, her name is dulce. Thank you and your bank for helping in the time of need, you guys have beautiful and blessed day
Business response:
Hi Roland, Thank you for your kind words! We understand how stressful and nerve-wracking it can be to deal with situations like these. We are so glad to hear that Dulce provided you with excellent service and went above and beyond to assist you with your insurance and loan. We strive to provide our members with the highest level of service and we're happy to know we exceed those expectations. We appreciate your trust in Firstmark and we look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Great customer service from the moment you enter and the attention to details thank you very much to Dulce you made our day...😉
Business response:
Hi Gilbert, Thank you for your kind words! We're so glad to hear that you had a positive experience with Dulce. We take pride in providing excellent service to our members, and we're happy that you were satisfied with your interaction with our Financial Center team. We appreciate your feedback and hope to continue providing you with excellent service in the future. Best, Firstmark Credit Union
I was happy with the over all prices and a very polite representative
Business response:
Hi Juanita, Thank you so much for your positive feedback! We're thrilled to hear about your pleasant experience with our Firstmark team member. It's great to know that enjoy our products and services. We appreciate your membership and look forward to serving you again in the future! Sincerely, Firstmark Credit Union
Excellent customer service!
Business response:
Hi John, Thank you for your kind words. We're thrilled to hear that you had an excellent experience during your most recent visit. We appreciate your trust in Firstmark and look forward to serving you for many years to come. Best, Firstmark Credit Union
Amazing job well done. Staff was very friendly and very attentive and very professional.
Business response:
Hi Sunny, Thank you for your kind words. We're thrilled to hear that our staff provided you with excellent service. We strive to be friendly, attentive, and professional with all our members. We appreciate your feedback and look forward to serving you again in the future. Best, Firstmark Credit Union
I had a wonderful and sooooo friendly experience. Thank you.
Business response:
Hi Anna, Thank you for taking the time to share your wonderful experience with us! We're happy to hear that you had a friendly encounter with our Firstmark team. We appreciate your kind words and look forward to serving you again. Best, Firstmark Credit Union
Service and information was great. It was smooth and easy, the representative was very professional and informative.
Business response:
Hi Linda, Thank you for taking the time to share your positive experience. We are thrilled to hear that our service and information exceeded your expectations. It's great to know that our representative provided smooth and easy assistance while maintaining professionalism and being informative. We appreciate your feedback and look forward to serving you in the future. Best regards, Firstmark Credit Union
Quickly was attended to. Teller very courteous and helpful with my question
Business response:
Hi Rose, Thank you so much for taking the time to share your positive experience at Firstmark. We're thrilled that our team was courteous and helpful with your questions. We greatly appreciate your feedback and kind words. Providing excellent service to our valued customers like you is our top priority. Thank you for choosing Firstmark. We look forward to serving you again soon! Best regards, Firstmark Credit Union
I experience prompt and professional service. Thank you. Assisted by Dulce
Business response:
Hi Ludivina, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you received prompt and professional service from our team. It's our top priority to ensure that our members have a seamless and satisfying experience with us. We appreciate your support and thank you for choosing Firstmark! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.7 star rating with 287 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.