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Fort Myers Florist
- Florists
- Fort Myers, FL
About this business
Location details
12000 S Cleveland Ave, Fort Myers, FL, 33907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 1:00 p.m. |
I used this florist for my wedding back in 1988 and thought they did an amazing job. So when I needed flowers to be delivered I thought of them first. Well...This is the second time I ordered flowers from them. I place my order 10 days prior to valentines day and they were never delivered. I was told because it was a business where they were being delivered to, they weren't able to make it before they closed. Makes you wonder why they wouldn't deliver to the business addresses first, before home deliveries! Didn't offe... read more
Ordered days ago to have flowers delivered to my wife's work on Valentine's day. Waited all day for the text from her thanking me for the beautiful flowers... That text never came... Nor did the flowers. It took several phone calls for me to get someone on the phone. Finally when I spoke with someone I was told "well it's Valentine's Day and we're really busy"... Yeah no kidding... It's your businesses super bowl. I was then told deliveries can run up until 9pm... That does me no good when my wife left work at 4:30. Tha... read more
You would think a company that you spend almost $200 with for flowers to be sent to a hospital would give you an update. My sister was in the hospital in fort Myers and I live in Tampa. I ordered the flowers for her along with teddy bear chocolates and balloons. Fort myers florist left it in the front with out filling out the flower book once delivered. When I called my sister come to my surprised she didn't get the flower at all! So of course I contact them and they said it was left there but according to the guest servic... read more
Business response:
Nara, first of all I am sorry to hear about your disappointment. We have been trying to reach you by phone for several days but have not yet heard back. Would you please call us at the store at (239) 931-0506 and ask for Jean Marie? We would like to explain what happened at the hospital after our investigation and try to make things right. I am also very sorry about your sister and hope that she is feeling better. According to our records, on December 10th you placed an order on our website for a total of $152.54 including... read more
Not happy. $60 for 5 flowers?!? You have to be kidding me. I could have gone to publix and gotten a better arrangement, very disappointed.
Business response:
Marie, First of all, I am very sorry to hear about your experience. We attempted to call you on 6/26 when you wrote your review but we have not heard from you. We sincerely apologize that you were unhappy with your arrangement after it was delivered and we would like to hear from you to see if we can improve things. It seems like you purchased the peony arrangement on our website and it looks very similar to the picture, however, I am sorry that you were not happy with it. Unlike competitors, we import most of our flowers di... read more
Order flowers for dinner party, beautiful that day, but dead the next... really!! Owner has respond to the problem
Business response:
Update: 3/14 - Pam, we sent a replacement to you for the flowers the following day and I've been trying to get in touch with you since with no luck. I hope the replacement flowers were to your satisfaction. I look forward to hearing from you at your earliest convenience to make sure we fixed everything to your liking. Thank you! Original Comment: Pam, I'm very sorry to hear about your flowers. We stand behind our product and have a freshness guarantee. We also buy most of our flowers direct from farms and growers so this is... read more
I called to have flowers delivered to a memorial service in Fort Meyers. I am from out of town and spoke with one of the designers. He had little interest and appeared inconvenienced. So I told him I would look elsewhere. I tried another Florist called Ruth Messmer Florists and spoke with Jessica. It was after hours and she helped me with a perfect arrangement. I am so happy I didn't use this other Florist!
Business response:
Kathe, Thank you for taking the time to write a review. I am very sorry about your loss and I am terribly sorry about your experience. Your experience is not typical and our client's satisfaction with their flower arrangement, the quality, and customer service along the way, is our top priority. As I mentioned on your Facebook review, I believe this was a misunderstanding and I sincerely apologize for that. The designer you spoke with did not mean to seem inconvenienced or disinterested. He instead meant to convey that, alth... read more
We have always used Fort Myers Florist. But for the first time, on the mother's day arrangement, I received an email that they were not able to create my arrangement 30 minutes prior to closing. I went into the store and there was not much of a selection because of the holiday,understandable. Twice we had asked if there was an arrangement we could pay for no matter the price and they stated they were out. 2 gentlemen walked in after us and they said they had just made a certain arrangement and wanted to know if they wanted i... read more
My guess is that all the people giving this place 4 & 5 star reviews must be employees or family. The quality of the flowers is subpar and the staff could care less. If you are looking to get robbed and leave with an amateur arranged bouquet, this is the place. Don't waste your money here.
Business response:
A.J., Thank you for taking the time to write a review. I'm very sorry that your experience did not meet your expectations. I can assure you that we at Fort Myers Florist work very hard to provide the freshest and highest-quality flowers at unbeatable prices. Our design staff takes great attention to detail and is well-trained. We also take our reputation very seriously and would never falsify reviews. Customer satisfaction is very important to us and I would appreciate the opportunity to discuss your experience with you at ... read more
I have been extremely disappointed in this florist and will no longer use them. They have delivered broken flowers and left flowers at the front door with no message. The last straw was when their delivery guy was rude to the recipient of the order. The shop manager was reluctant to rectify the rudeness and had to be cajoled to have the flowers delivered the day they were ordered. In all fairness the flowers themselves were outstanding.
Frequently asked questions about Fort Myers Florist
How is Fort Myers Florist rated?
Fort Myers Florist has a 4.6 star rating with 1,022 reviews.
When is Fort Myers Florist open?
Fort Myers Florist is open now. It will close at 1:00 p.m.