Fox Pest Control Manchester

Staci C. 

on Yelp

a year ago

knocked on my door at 9pm and then were extremely pushy and helped themselves to walk around the yard. When my husband said he would talk to me and we would decide together if we wanted their services, the salesperson insisted he go get me out of bed and talk to me now. very unprofessional and inappropriate to be knocking on doors this late. 

John B. 

on Yelp

2 years ago

highly ineffective and bullies to boot. i had them spray my yard and waited the 2 weeks i was told to for the spray to take effect. 2 weeks have since passed and it's the same as it was before they sprayed. i tried to cancel and the representative kept talking over me telling me that i can schedule extra appointments ignoring my request to cancel. finally after trying to cancel 20 times i was told that since I'm under contract i have no choice unless i pay a cancellation fee that's over double of what the service cost. so t... read more

James O. 

on Yelp

2 years ago

It cost me $275.00 for them to come once and spray for boxelder beetles and ants. $62.00 a month for service contract. And $250. termination fee for canceling there service that I was not happy with. Thats $587.00 for them not to kill my bugs! I bought a couple cans of raid and took care of thise beetles.Oh and there was never a mention of $250. canceling fee, Big Surprise! Merry Christmas to me! 

James P. 

on Yelp

3 years ago

DON'T DO IT! If I could leave a zero rating for FOX PEST CONTROL, I would. After the fast talking, lying salesperson bamboozles you into picking his company for pest services this is only the beginning. I will say he is polite and friendly but this is how he hooks you. First, he says that "a lot of your neighbors have already signed up" A lie. No one else in our neighborhood signed up I found out afterwards. Next, he gives you the "what a beautiful home you have" BS. Next, the price. He gets you to believe that after the ini... read more

Michael M. 

on Yelp

3 years ago

I have used them fir several years and the technicians are very good, will do whatever you ask. The price has increased about 40% over last two years with no notification from the company about increases. Do not sign a contract with these people because you cannot get out of it without a large termination fee. I never remember signing anything My fault! 

Kendra R. 

on Yelp

3 years ago

This company requires too much follow up and does not return customer service calls. Email requests for calls and leaving a call back number also do not work. I have devoted too much time to rectify a charge for service when the technician did not service my home and sent multiple text messages to change outdoor service then did not perform the work on any day promised. $860 for service for one quick initial treatment and 1 yard enjoyment. Don't waste your time and money! 

Michael B. 

on Yelp

3 years ago

Update : They answered me on Yelp and said they wanted to help and to call and talk to Katie E. Well I have called several times in the last two days and talk to several people that had no clue who Katie E. is and that they would make some calls and call me back which never happened with several different people the latest one that prommissed he would get back to me was Kevin from the Manchester office. Know they say they can't legally spry my yard unless I am under contract, so why tell someone you want to help when all you... read more

Toni S. 

on Yelp

3 years ago

This company is to be avoided like the plague! They dazzle you with a presentation that is full of claims and promises that are false. If a door to door salesman comes, do NOT let him even talk to you! The one that came had NO information to leave but just fast talked and told us that he could give us info but that to get the "special price" we needed to sign up today. How were we foolish enough to buy the service is difficult to understand other than we found the guy friendly, polite and personable (evidently part of the sa... read more

Brigitte H. 

on Yelp

3 years ago

Be careful folks when canceling your service. Customer service was deceptive and did not mention the 30 days notice or the early cancellation fee. Very unhappy about their communication or lack thereof.