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Fox Pest Control Manchester
- Pest Control
- Manchester, NH
About this business
Location details
649 E. Industrial Park Dr., STE 15, Manchester, NH, 03109, United States
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Watch out. These guys are tricky. We used Fox Pest Control for a couple of years, mainly as a tick preventive. I don't have anything to gauge it by, so I guess it was ok but we still had a lot of ticks.. Lately we had second thoughts about how often we wanted to use them and I cancelled our appointment. They reset it without my permission and I cancelled it again. Today I got a message that the "tech" was 10 minutes away. I was not home and missed the message. When I checked my credit card, they had charged it. I called fox ... read more
Business response:
Hi Bryce, Thank you for bringing this to our attention. I am not able to locate your account to look into this for you. Please give us a call and we can determine a solution. Sincerely, Kacie E. Customer Relations Team
I think this company must be a scam. They charged almost $3000 to treat a condo. The treatment didn't work. They came back and retreated and that didn't work either. Now they are saying my contract has expired and I have to pay another $3000. Very bad at scheduling and do not follow up on their promises. Stay away
Business response:
Hi Patricia, I am sorry that after multiple treatments the pest activity did not get resolved. I apologize for any confusion with the contract. We would love to look into this for you, please give us a call at your earliest convenience and we can help you further. Sincerely, Kacie E. Customer Relations Team
Very rude ! The people from this company came to our door during Covid and wouldn't get off my property. I told them I wasn't interested and they kept insisting that I tell them who I use. When I finally did tell them, they said that they never heard of our company and that they could do a better job. I told them that I was fine with who I had and finally demanded that they leave.
I wanted to rate it lower, but the people are very polite. Lousy product (?) and incompetent people. The guy sprayed the outside of my house in the rain. I consulted with a few people who mentioned that it sounded like a scam. When I mentioned it to the Fox Pest Control people, they said that they could do it again, and gave me other "options". I think this is like that scam where splarck paint on you driveway and tell you that they paved it. I ended up cancelling the contract and HAD TO PAY $150 to cancel. I would... read more
Very unhappy with our service. We have an animal in our ceiling so we had someone come out to formulate a plan to deal with it. Technician only looked at the outside of the house and set out to try and trap a squirrel. We were charged $600 in advance and after 5 days of having the trap out nothing was caught. Then the technician looked inside the house and determined the animal may be a mouse. Dealing with the mouse issue would be another charge for $300. We were not happy with this and tried to contact the company, after se... read more
Business response:
Hi Chris, we apologize for your disappointing experience. Upon receiving your feedback, one of our Wildlife Managers, Tom, reviewed your account. He informed me that he spoke with you and offered to credit your previous payment to a one-year Home Protection Plan service, targeting mice. Tom stated you appreciated the offer but had already had another company to come out to resolve the issue. We are pleased to hear you have found relief from your pest issue and appreciate your willingness to speak with Tom as we tried to set ... read more
Lousy service , rude technicians and rude to the elderly!! Enough said. Oh one more thing the service operator is kind.but that does not make up how the technician treated us. Never again. I will set out my own traps to get the mice.. I don't deserve to be treated so badly from one of the technicians and my elderly mother too also there were dead mice in my wall From the stuff they put up in the traps..and they said they smelt nothing and left ... like I said If you need too get rid of mice just set traps or they might die ... read more
Business response:
Hi Ray, we are sorry to hear you were unsatisfied with your service. Unfortunately, we are not equipped to remove and replace drywall in order to remove dead pests from inside walls. However, we can supply odor-eliminating packets that can be placed around the home if there is an unpleasant smell. We have shared your feedback about your technician with our Branch Manager, and he has addressed it with him. Our records show that when the technician stated he could not locate the smell, you and your mother became hostile towar... read more
This company is a scam, they charged me for pest service and didn't let me know in advance that they were coming, and there is no evidence that they were even here. Didn't even leave a invoice. There is no proof that they were ever here. That charged my credit card $150.00 for a service that there is no proof they were ever here
Business response:
Hi John, we are sorry your recent service and payment charge caught you off guard. Service notifications are typically sent out 1-2 days in advance via email, text, and phone message. If you did not receive these alerts, there may be an issue with your account. Please call our office at your earliest convenience so that we can address these concerns and straighten out any issues. We can also adjust your payment preferences so that you do not have any future surprises. If you feel anything was missed at your service, let us k... read more
Frequently asked questions about Fox Pest Control Manchester
How is Fox Pest Control Manchester rated?
Fox Pest Control Manchester has a 4.6 star rating with 2,109 reviews.
When is Fox Pest Control Manchester open?
Fox Pest Control Manchester is open now. It is open 24/7.