Fox Pest Control Sterling

Michael C. 

on Yelp

a year ago

Fox treated the yellow jacket nest inside the door frame siding/wall outside of my house. When I called them, they said I have to give them my credit card info before setting up appt. They told me the price of $270 for this service and I think that's pretty high but I needed it because the bees were already inside my house and other companies were not available until few days later. When Fox arrived, they went ahead and did the service without discussing with me and they did not ask for my approval. They charged me a hefty $... read more

Laurence C. 

on Yelp

2 years ago

Their service is poor and their billing is worse. Not a trustworthy company with which to do business. 

Martin C. 

on Yelp

2 years ago

Worst, most ignorant customer service ever! They wouldn't let me cancel my contract without showing them the sale contract for my house. Even though I had already fulfilled my service contract with them by over a year or more. None of their business what my sales contract looks like since I don't have a contract with them anymore. Took me over four months to cancel... Finally had to get Visa involved. Then they turned me over to a collection agency for 60 bucks... 

Ray M. 

on Yelp

3 years ago

Their sales agent visited yet again, ignored multiple no soliciting signs and when I tried to get their name they ran away on their scooter. 

E M. 

on Yelp

3 years ago

Apparently they go door to door looking for work. They past my two No Soliciting signs. I called to let them know that their sales people are ignoring these signs. When I called she said I will transfer you to the appropriate department and was on hold listening to piano music for a long time. So If they can't answer a direct call, I figured I'll give them a review. Do you think they will listen to their customers if they can't take the time to take a simple quick call? Obviously customer service isn't up to par. Maybe y... read more

Michelle H. 

on Yelp

3 years ago

This company... no soliciting posted at neighborhood main entrance and on my front door, still knocked and was rude when turned away. Used my name which was creepy. Pretended to be dumb and not see the signs. Seeing other posts they say they will talk to the sales manager but obviously they promote this behavior since nothing has changed. I would never use this company. 

Victoria B. 

on Yelp

3 years ago

I have been highly dissatisfied with this company since we signed up. I made it clear that we have a security gate and a farm dog who cant be locked up for a 5hr window. I was promised multiple times that I would receive a call when they were on there way. They can't seem to follow through with that promise. Next, I had bees outside my front door. When I called they said it would be about 4 days before someone came out. When my appointment came and went I called to find out why they didn't come. Turns out they did, saw the g... read more

D N. 

on Yelp

3 years ago

Salesperson from Fox wanting to sell services entered my open garage and wouldn't leave. Told him we have someone for years and not interested. Had to yell at him to get out. Tried to close garage doors and he blocks it so it wouldn't close. Aggressive sales tactic noted in other reviews and seems to be a normal business practice. 

Albert L. 

on Yelp

3 years ago

Matthew Pacer, Route Manager for Fox Pest Control, rang my doorbell despite the clear "No Soliciting" sign on my door, which he acknowledged having seen when I asked him about it. Why would you trust this company with toxic chemicals on your property when they don't respect simple requests ?