Fox Pest Control Sterling

Steven H. 

on Yelp

3 years ago

Employee was illegally trespassing on our property twice in the same day after being asked to leave. Same employee rode his scooter around the neighborhood for five hours Illegally soliciting homes in direct violation of Loudoun county ordinance 669.01. I advised him of this fact and he was rude, argumentative or and extremely unprofessional with blatant disregard for local laws. 

Emily T. 

on Yelp

3 years ago

After a recent spray appointment, my dog got a rash on all 4 of his paws. I called the next day to let Fox know and to ask to cancel my service, and have them wave the $150 cancelation fee. The person I spoke to said they'd have a manager reach out and get things taken care of. 6 more phone calls and more than a week later and I finally spoke to a "manager" who told me they would not be waving the fee and did not believe me that the dog had been effected by the products. I asked how I could prove this or how they'd like to p... read more

Miles M. 

on Yelp

3 years ago

If you are a woman, please keep your power. I was in my garage when a young man approached me on his scooter. I asked him what I could help him with. He asked me if I had just moved into my home. I said no. He asked me if either of my neighbors to the sides of me had just moved into their homes. I didn't answer his question. It isn't his business. I asked him again what could I help him with. He said he works for a pest control company and would like to discuss their services. I told him that we had a pest control ... read more

Donna D. 

on Yelp

3 years ago

I would not recommend Fox Pest Control at all. I am so disappointed in their service model. Today they showed up and claim they have serviced the outside of the house; there was no notification, and they didn't even bother to knock on the door and tell me they were there. There is no ability to reach anyone. Try calling their number; it says to call back during business hours, then hangs up. You can't leave a message. So frustrating! 

Chris E. 

on Yelp

3 years ago

I can see why the other reviews on here gave this place a low rating. Got baited into a contract with an early cancellation fee of $150 and the first 2 services that came out did not alleviate our pest issue. If you're reading this please don't get scammed like I did. 

Saparbek N. 

on Yelp

3 years ago

Never use Fox pest control company. I called them to kill moths in the kitchen. I paid $250. One guy came and did something by using spray about 3 minutes in the kitchen. That is it. He said everything hanled and will be no more moths after few days. However, even after two weeks passed we see everyday moths in the kitchen. It did not help. When we called them second time your action did not help they said we can come second time and we should pay another $300 or pay $700 per year (monthly $69). Never recommend this company... read more

Christina Y. 

on Yelp

3 years ago

No. Just no. We suddenly started having a mouse issue in our house and my husband decided to give these guys a try. We've never had a pest issue before and moved to this area 4 years ago. At first, someone showed up an hour late and all they did was spray around our home. I was confused because this inspection was for mice, not insects. After the guy left, my husband called the company and they admitted they made a mistake with their notes and the same person came back a couple hours later to check around the house. I sugg... read more

Kirk H. 

on Yelp

4 years ago

We do not recommend. Standard Mode of operation. Salesman shows up and and mentioned they were providing service to a neighbor friend of ours. Well, unfortuantely, we signed up for the service. A guy would show up for monthly in a small truck and wipe away cob webs around the lights by the garage and front door. It would typically take him 5 minutes. Then off he went. The bill came monthly without fail. We found out the neighbor in fact had not used Fox Pest Service, and guess what? They used our name to try to se... read more

Tina M. 

on Yelp

4 years ago

They keep violating Heritage Hunt Policy about no solicitors despite being told, requested to leave and being escorted off premises over and over again. I will never use a company that cannot respect the rules established by that community. This is evidence to me that they cannot be trusted.