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Fresno Senior Living
- Assisted Living Facilities
- Fresno, CA
About this business
Location details
1715 E Alluvial Ave, Fresno, CA, 93720, United States
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Yes they have room service, WITH a $10.00 charge per plate, per that service. Grubhub doesen't' even charge that!! $20 for laundry They have taken away the right for residents to put a wreath on their door. The staff is so short, there are times when residents can't do some activities. They use to take out the trash. No, the resident must take care of that. What will they take away or charge for next?????
Business response:
Every resident and family receive a resident handbook which outlines all of the service details in greater specificity. While we may charge for some of these services; some have no cost alternatives such as the laundry. In regard the room service (which is only $5), we believe that it’s preferable and beneficial for our residents to enjoy socializing in the dining room among friends. Also, some AL residents can receive assistance with trash collection.
Before covid it would be a 4.5 out of 5 stars, and after covid they had to close down completely which we understand. The only way we could see our loved one, was to call her and she come outside. There was two ways we could do it, either come outside, or we could go to her patio and she could stand at her window and talk. She is 96 years old and we felt that she was to unstable to stand outside. The temperature in the summer time can be well over 100 and in the winter it can go down to the 30s, meeting outside was a little ... read more
Business response:
Your review is very concerning to us. We would appreciate if you would contact our community by calling (559) 298-4900 to speak with our Executive Director about your recent experience.
The experience we had at Brookdale Fresno wasn't the greatest. Thankfully, our home was still available so we moved out. There was absolutely no privacy and the staff walked in without knocking every morning which i did not like at all. The food was awful! Good thing the community is pet friendly although the patio is not a decent size for our two little dogs. Our experience with the staff wasn't all bad but we are definitely glad to be home.
Business response:
We would like the opportunity to investigate your feedback further. Please could you contact me at or call our team at (559) 298-4900? We’ll work with you to resolve any issues as quickly as possible.
Frequently asked questions about Fresno Senior Living
How is Fresno Senior Living rated?
Fresno Senior Living has a 4.2 star rating with 158 reviews.
When is Fresno Senior Living open?
Fresno Senior Living is open now. It is open 24/7.